Client tracking software for photographers

Discussion in 'Digital Photography' started by tuartboy, Dec 4, 2006.

  1. tuartboy macrumors 6502a

    tuartboy

    Joined:
    May 10, 2005
    #1
    I am a Computer Graphic Arts / Systems graduate with a small event photography business. Business has grown recently to the point where I am starting to need a way to track clients and handle information and mailing.

    I do a lot of memorabilia-related jobs where I will go and shoot the group event and take orders for DVDs from the attendees. It works great and the sales come in, but it means that instead of a 1:1 client/job ratio I get about a 80:1 ratio on average. I can end up with 100's of new clients a week and I need to keep their information around and generate labels so I can ship them their orders. I also do traditional and commercial photography and need a system that can handle those needs as well.

    With my systems background I know I could code this thing in a week or two and customize it to my needs and wants. I would much rather look for a commercial system that can suit my needs than go that route, however. So, I turn to you guys to see if you have any suggestions. Below is a list of needs and wants and I'll do my decision analysis based on this requirements list.

    Needs:
    - Must store client data (name, address, phone, etc...)
    - Must be able to create jobs and assign multiple clients to said job.
    - Must be able to attach clients to multiple jobs.
    - Jobs and clients must be able to be tagged with notes.
    - Must have a fast interface. Either cocoa app or web app with lightweight interface.
    - Must have an advanced search feature to find clients or jobs on any term.

    Wants (rated 1-10, 10 = most important):
    - Skype link to phone # embedded = 3
    - Generate pdf labels for a single or arbitrary group of clients = 10
    - Calendar integration with iCal or google calendar = 5

    I made the list as simple and loose as I can. If anyone can think of anything that would fit my needs or something tailored specifically to photo client management, let me know.
     
  2. Bocheememon macrumors regular

    Bocheememon

    Joined:
    Mar 1, 2006
    Location:
    Fertile, MN
    #2
    Here is my recommendation!

    Here is my recommendation! I've used the software and I found it to have all that I need. I'm in a small business as well.

    I believe this program may have most of what you need!

    iRatchet

    http://www.prettygoodsoftware.org/index.html

    For 40 dollars, that is dirt cheap compared to paying a few hundred dollars for Filemaker!

    Give it a try!
     

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