I had a kernel panic today, and I looked at my Console after rebooting. Then I noticed that Console was plastered with crash reports for com.apple.dock.extra: It seems that iTunes, iPhoto, Reminder, Calendar, etc are causing this: And this is the content of each individual report: So, what is wrong? I already repaired permissions in Recovery Mode. And I booted into Safe Mode, and I still get the same error message. I was just staring at Console, and new crash report popped up... And here is the detail for the kernel panic. It doesn't seem related to the crash reports I've been getting: Thanks in advance.
EtreCheck report: EtreCheck version: 2.9.10 (261) Report generated 2016-03-27 01:46:27 Download EtreCheck from https://etrecheck.com Runtime 1:51 Performance: Excellent Click the [Support] links for help with non-Apple products. Click the [Details] links for more information about that line. Problem: Apps are crashing Hardware Information: ⓘ iMac (21.5-inch, Late 2012) [Technical Specifications] - [User Guide] - [Warranty & Service] iMac - model: iMac13,1 1 2.7 GHz Intel Core i5 CPU: 4-core 8 GB RAM BANK 0/DIMM0 4 GB DDR3 1600 MHz ok BANK 1/DIMM0 4 GB DDR3 1600 MHz ok Bluetooth: Good - Handoff/Airdrop2 supported Wireless: en1: 802.11 a/b/g/n Video Information: ⓘ NVIDIA GeForce GT 640M - VRAM: 512 MB iMac 1920 x 1080 System Software: ⓘ OS X Mountain Lion 10.8.5 (12F2560) - Time since boot: less than an hour Disk Information: ⓘ APPLE HDD ST1000LM024 disk0 : (1 TB) (Rotational) disk0s1 (disk0s1) <not mounted> : 210 MB Macintosh HD (disk0s2) / : 897.63 GB (570.93 GB free) Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB New Mac OS (disk0s4) /Volumes/New Mac OS : 101.07 GB (77.79 GB free) Recovery HD (disk0s5) <not mounted> [Recovery]: 650 MB USB Information: ⓘ APC Back-UPS ES 550G FW:904.W1 .D USB FW:W1 Apple, Inc. Keyboard Hub Microsoft Microsoft® 2.4GHz Transceiver V2.0 Apple Inc. Apple Keyboard Apple Inc. BRCM20702 Hub Apple Inc. Bluetooth USB Host Controller Apple Inc. MacBook Air SuperDrive Apple Inc. FaceTime HD Camera (Built-in) Thunderbolt Information: ⓘ Apple Inc. thunderbolt_bus Gatekeeper: ⓘ Mac App Store Kernel Extensions: ⓘ /System/Library/Extensions [not loaded] com.Avid.driver.AvidDX (5.9.0 - SDK 10.8 - 2016-03-27) [Support] [not loaded] com.SafeNet.driver.Sentinel (7.5.2 - 2016-03-27) [Support] Startup Items: ⓘ PACESupport: Path: /Library/StartupItems/PACESupport Startup items are obsolete in OS X Yosemite System Launch Agents: ⓘ [not loaded] 4 Apple tasks [loaded] 113 Apple tasks [running] 28 Apple tasks System Launch Daemons: ⓘ [not loaded] 54 Apple tasks [loaded] 131 Apple tasks [running] 52 Apple tasks Launch Agents: ⓘ [not loaded] com.adobe.AAM.Updater-1.0.plist (2015-11-06) [Support] [loaded] com.avid.ApplicationManager.plist (2016-03-20) [Support] [running] com.avid.ApplicationManagerHelper.plist (2015-11-24) [Support] [loaded] com.avid.backgroundservicesmanager.plist (2015-03-06) [Support] [loaded] com.avid.dmfsupportsvc.plist (2015-03-06) [Support] [loaded] com.avid.interplay.dmfservice.plist (2015-03-06) [Support] [loaded] com.avid.interplay.editortranscode.plist (2015-03-06) [Support] [loaded] com.avid.transcodeserviceworker.plist (2015-03-06) [Support] Launch Daemons: ⓘ [failed] PACESupport.plist (2013-02-01) [Support] [loaded] com.adobe.fpsaud.plist (2016-03-18) [Support] [running] com.autodesk.adlm.plist (2014-04-30) [Support] [running] com.autodesk.backburner_manager.plist (2014-02-06) [Support] [running] com.autodesk.backburner_server.plist (2014-02-06) [Support] [loaded] com.autodesk.backburner_start.plist (2014-02-06) [Support] [running] com.autodesk.dl_mpd.plist (2014-04-30) [Support] [running] com.autodesk.sw_bwmgr.plist (2014-04-30) [Support] [running] com.autodesk.sw_dbd.plist (2014-04-30) [Support] [running] com.autodesk.sw_ifffs.plist (2014-04-30) [Support] [running] com.autodesk.sw_probed.plist (2014-04-30) [Support] [running] com.autodesk.sw_server.plist (2014-04-30) [Support] [loaded] com.autodesk.sw_start.plist (2014-04-30) [Support] [running] com.autodesk.wiretapgateway.plist (2014-04-30) [Support] [failed] com.autodesk.wiretapgateway_start.plist (2014-04-30) [Support] [running] com.avid.asset.cache.service.plist (2015-11-20) [Support] [running] com.avid.asset.delivery.service.plist (2015-11-20) [Support] [loaded] com.avid.bsd.shoetoolv120.plist (2015-11-15) [Support] [running] com.avid.interplay.editorbroker.plist (2015-03-06) [Support] [running] com.avid.interplay.editortranscodestatus.plist (2015-03-06) [Support] [running] com.avid.project.sync.service.plist (2015-11-20) [Support] [running] com.avid.transport.client.plist (2015-11-20) [Support] [loaded] com.bombich.ccchelper.plist (2015-11-06) [Support] [loaded] com.malwarebytes.MBAMHelperTool.plist (2015-11-06) [Support] [loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support] [running] com.ni.ServiceLocator.plist (2015-06-17) [Support] [running] com.paceap.eden.licensed.plist (2015-08-09) [Support] User Launch Agents: ⓘ [loaded] com.adobe.ARM.[...].plist (2015-11-06) [Support] [loaded] com.apple.AddressBook.ScheduledSync.PHXC...plist [loaded] com.google.keystone.agent.plist (2016-03-02) [Support] [loaded] com.valvesoftware.steamclean.plist (2016-03-22) [Support] User Login Items: ⓘ iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) HyperDock Helper Application (~/Library/PreferencePanes/HyperDock.prefpane/Contents/Resources/HyperDock Helper.app) Fantastical Application (/Applications/Fantastical.app) Google Drive Application (/Applications/Google Drive.app) Dropbox Application (/Applications/Dropbox.app) Degrees Application (/Applications/Degrees.app) Jumpcut Application (/Applications/Jumpcut.app) iTranslate Application (/Applications/iTranslate.app) SteadyTune Application (/Applications/SteadyTune.app) aLaunch Application (/Applications/aLaunch.app) OneDrive Application (/Applications/OneDrive.app) CrossOver CD Helper Application (/Applications/CrossOver.app/Contents/Resources/CrossOver CD Helper.app) PopClip Application (/Applications/PopClip.app) Amphetamine Application (/Applications/Amphetamine.app) SpotFiles Application (/Applications/SpotFiles.app) MacGameStore Helper Application (~/Library/Application Support/MacGameStore.com/Helper/MacGameStore Helper.app) Other Apps: ⓘ [loaded] 0x7fba83804150.mach_init.Inspector [running] [0x0-0x17017].de.bahoom.HyperDock-Helper [running] [0x0-0x18018].com.flexibits.fantastical [running] [0x0-0x1b01b].com.google.GoogleDrive [running] [0x0-0x1d01d].com.getdropbox.dropbox [running] [0x0-0x1e01e].at.appscape.degrees [running] [0x0-0x1f01f].com.agilepartners.SteadyTune [running] [0x0-0x20020].net.sf.Jumpcut [running] [0x0-0x21021].com.sonicomobile.itranslatemac [running] [0x0-0x22022].net.mactips-lib.aLaunch [running] [0x0-0x23023].com.microsoft.OneDrive-mac [running] [0x0-0x25025].com.pilotmoon.popclip [running] [0x0-0x26026].com.if.Amphetamine [running] [0x0-0x27027].com.magnesium-app.SpotFiles [running] [0x0-0x28028].com.macgamestore.helper [running] [0x0-0x2f02f].com.codeweavers.CrossOverCDHelper [running] [0x0-0x58058].com.google.picasa [running] [0x0-0x59059].com.mendeley.desktop [running] [0x0-0x5b05b].sandr.iBouquinisteMac [running] [0x0-0x61061].org.herac.tuxguitar [running] [0x0-0x62062].com.agilepartners.ampkitmac.demo [running] [0x0-0x65065].com.modedevie.mythoughts [running] [0x0-0x68068].com.writebros.Screenwriter [running] [0x0-0x84084].com.etresoft.EtreCheck [loaded] at.appscape.degrees.helper [loaded] com.agilepartners.steadytune.LaunchHelper [loaded] 365 Apple tasks [running] 250 Apple tasks Internet Plug-ins: ⓘ AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-11-06) [Support] FlashPlayer-10.6: 21.0.0.197 - SDK 10.6 (2016-03-24) [Support] LV150HelperLauncher: 15.0.0 (2015-06-17) [Support] AdobePDFViewerNPAPI: 11.0.13 - SDK 10.6 (2015-11-06) [Support] AdobePDFViewer: 11.0.13 - SDK 10.6 (2015-11-06) [Support] Flash Player: 21.0.0.197 - SDK 10.6 (2016-03-24) [Support] QuickTime Plugin: 7.7.1 (2015-11-06) JavaAppletPlugin: 14.9.0 - SDK 10.7 (2015-11-06) Check version User internet Plug-ins: ⓘ Picasa: 1.0 - SDK 10.6 (2015-10-13) [Support] 3rd Party Preference Panes: ⓘ Flash Player (2016-03-18) [Support] HyperDock (2015-08-03) [Support] Time Machine: ⓘ Skip System Files: NO Mobile backups: OFF Auto backup: NO - Auto backup turned off Volumes being backed up: Macintosh HD: Disk size: 897.63 GB Disk used: 326.70 GB Destinations: Q BACK-UP [Local] Total size: 1.60 TB Total number of backups: 56 Oldest backup: 2/27/14 6:25 PM Last backup: 3/16/16 4:40 PM Size of backup disk: Adequate Backup size 1.60 TB > (Disk used 326.70 GB X 3) Top Processes by CPU: ⓘ 5% AssetDeliveryService 3% fontd(2) 2% WindowServer 1% Screenwriter 1% Picasa Top Processes by Memory: ⓘ 410 MB wiretapgateway(5) 352 MB java(4) 262 MB AvidAppManHelper 180 MB Dropbox 180 MB WindowServer Virtual Memory Information: ⓘ 1.49 GB Free RAM 6.51 GB Used RAM 11 MB Swap Used Diagnostics Information: ⓘ Mar 27, 2016, 01:29:59 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-012959_[redacted].crash /System/Library/CoreServices/Dock.app/Contents/XPCServices/com.apple.dock.extra.xpc/Contents/MacOS/com.apple.dock.extra Mar 27, 2016, 01:28:45 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-012845_[redacted].crash Mar 27, 2016, 01:21:58 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-012158_[redacted].crash Mar 27, 2016, 01:20:13 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-012013_[redacted].crash Mar 27, 2016, 01:19:47 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-011947_[redacted].crash Mar 27, 2016, 01:19:15 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-011915_[redacted].crash Mar 27, 2016, 01:19:03 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-011903_[redacted].crash Mar 27, 2016, 01:19:02 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-011902_[redacted].crash Mar 27, 2016, 01:13:14 AM Self test - passed Mar 27, 2016, 01:03:37 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-010337_[redacted].crash Mar 27, 2016, 12:54:49 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-005449_[redacted].crash Mar 27, 2016, 12:52:40 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-005240_[redacted].crash Mar 27, 2016, 12:52:07 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-005207_[redacted].crash Mar 27, 2016, 12:51:58 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-005158_[redacted].crash Mar 27, 2016, 12:51:56 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-005156_[redacted].crash Mar 27, 2016, 12:39:55 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-003955_[redacted].crash Mar 27, 2016, 12:31:24 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-003124_[redacted].crash Mar 27, 2016, 12:29:13 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-002913_[redacted].crash Mar 27, 2016, 12:28:41 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-002841_[redacted].crash Mar 27, 2016, 12:28:33 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-002833_[redacted].crash Mar 27, 2016, 12:28:30 AM ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-03-27-002830_[redacted].crash Mar 27, 2016, 12:25:00 AM /Library/Logs/DiagnosticReports/Kernel_2016-03-27-002500_[redacted].panic [Details] Mar 26, 2016, 09:17:20 PM ~/Library/Logs/DiagnosticReports/Degrees_2016-03-26-211720_[redacted].crash at.appscape.degrees - /Applications/Degrees.app/Contents/MacOS/Degrees Mar 26, 2016, 07:33:30 PM ~/Library/Logs/DiagnosticReports/ksfetch_2016-03-26-193330_[redacted].crash /private/tmp/*/ksfetch Mar 24, 2016, 11:47:49 AM ~/Library/Logs/DiagnosticReports/AvidApplicationManager_2016-03-24-114749_[redacted].crash com.avid.appmanager - /Applications/Avid/*/AvidApplicationManager.app/Contents/MacOS/AvidApplicationManager Mar 24, 2016, 11:19:59 AM ~/Library/Logs/DiagnosticReports/ksfetch_2016-03-24-111959_[redacted].crash
Extra info: I noticed iCloud-based apps are mentioned during the crash - FaceTime, Reminder, Calendar, iPhoto and iTunes. I haven't seen Notes, Contacts and Messages being mentioned though...
Created a new account, and within seconds of logging in, I got 4 crash reports... Furthermore, it seems that all iCloud-based apps are somewhat causing the crash... In the image below, apps likes FaceTime, Messages, etc are also part of the crash. I also restarted Finder, but no luck
Looked at Apple Support Community, and found 3 threads regarding the same issue. I suspected iTunes update 12.3.3 could be the cause of the crashes, but now I am sure it really does cause those crashes. https://discussions.apple.com/thread/7510129?start=0&tstart=0 https://discussions.apple.com/thread/7510044 https://discussions.apple.com/message/29957021#29957021 Anyone with 10.8.5 experiencing the same crashes?
A member from Apple Support Community suggested clean-installing the OS... Is that the only solution?
From my understanding, DockTilePlugIn is what displays notification on Dock icons... And somehow iCloud-related Mac apps are affected. Hmm... Could this be an issue with ML having difficulty communicating with iCloud server?
A member on Apple Support Community confirmed that iTunes update 12.3.3 indeed was causing those errors. He/she opened a new admin account where those errors were not present, but as soon as he/she updated iTunes to 12.3.3, those errors came back. Another member solved the issue by deleting system files listed in the crash report (ie. System/Library/CoreServices/Dock.app/Contents/XPCServices/com.apple.dock.extra.xpc/Contents/MacOS/com.apple.dock.extra)