Contact Form

Discussion in 'Site and Forum Feedback' started by NathanA, Nov 8, 2012.

  1. macrumors 6502a

    Joined:
    Feb 9, 2008
    Messages:
    705
    #1
    Hypothetically, if one were to use the contact form to reach out to mods and admins but get no response back in return, what other avenues to attempt contact would be considered acceptable?

    Thanks,

    -- Nathan
     
  2. macrumors member

    Joined:
    Aug 16, 2012
    Messages:
    50
    #2
    From what I've read around here over the months, you might have to wait a 48 or 72 hours. How long have you been waiting?
     
  3. macrumors demi-god

    SandboxGeneral

    Joined:
    Sep 8, 2010
    Messages:
    19,146
    Location:
    The New World
    #3
    The administrators will respond to you. Sometimes it takes a bit longer than a day or two so please be patient if you've submitted one. All requests are looked at and dealt with.
     
  4. macrumors demi-god

    GGJstudios

    Joined:
    May 16, 2008
    Messages:
    43,734
    #4
    Sometimes you may have to wait a bit, as the mods can be quite busy from time to time. They will get back to you.
     
  5. macrumors 6502a

    Joined:
    Feb 9, 2008
    Messages:
    705
    #5
    'k, thanks. It's hard to talk about this without it devolving here into a discussion about a particular instance of something, which we are admonished not to do in this feedback forum, and I don't want to be accused of breaking another rule. But there has been some activity that has occurred since I sent the messages which suggests that they have been read (although it's possible I'm wrong), and yet I have not seen an actual response.

    -- Nathan
     
  6. macrumors demi-god

    SandboxGeneral

    Joined:
    Sep 8, 2010
    Messages:
    19,146
    Location:
    The New World
    #6
    From "How to contact the moderators and administrators":

     
  7. macrumors member

    666423

    Joined:
    Feb 6, 2012
    Messages:
    90
    #7
    Hi NathanA,

    We've responded to your messages twice today, both within 24 hours of receiving the messages. You responded once already to our first message, so we know you received that one. If you haven't seen the last message, then please check your junk/spam folder to make sure it wasn't sent there.
     
  8. macrumors 6502a

    Joined:
    Feb 9, 2008
    Messages:
    705
    #8
    Hello, and thanks for posting. All of the messages that I sent to you were new compositions from scratch and were not responses; I have not seen any e-mail or PMs from anybody at all, so I'm not sure how you saw a response from me that I didn't compose to a message of yours that I never read. I have checked my spam filter (Postini) and there is nothing from MR stuck in there; I even have *.macrumors.com whitelisted and I've gotten stuff from there before.

    So if you are using e-mail to send me responses, I'm not sure what is happening to them, but I'm not getting them. Would it be alright if I PM'd you and either continued the conversation there or gave you an alternate e-mail address to contact me at?

    Thanks a bunch,

    -- Nathan
     
  9. macrumors member

    666423

    Joined:
    Feb 6, 2012
    Messages:
    90
    #9

    Hi Nathan,

    Your third message thanked us for removing a requested post. So I assumed that you had read my previous message letting you know I had done so.

    If you haven't received them, please feel free to PM me. I'll go ahead an message you now.
     

Share This Page