iPhone Contacts.app crashing when editing contact?

Discussion in 'iOS 7' started by Risco, Aug 16, 2013.

  1. Risco macrumors 68000

    Risco

    Joined:
    Jul 22, 2010
    Location:
    United Kingdom
    #1
    Has anyone else noticed that when you go to edit and scroll down the contacts app just crashes?
     
  2. ebendigo macrumors newbie

    ebendigo

    Joined:
    Jul 1, 2009
    #2
    It was happening to me until I upgraded to beta 6 and now it's working ok.
     
  3. Risco thread starter macrumors 68000

    Risco

    Joined:
    Jul 22, 2010
    Location:
    United Kingdom
    #3
    Mmm happening with beta 6. Not sure what to do?
     
  4. Gogurt48 macrumors 6502a

    Gogurt48

    Joined:
    Jun 17, 2013
    #4
    Yes, but only on certain contacts.
     
  5. ebendigo macrumors newbie

    ebendigo

    Joined:
    Jul 1, 2009
    #5
    Try editing the contact on beta.icloud.com and then open it back up on the phone.
     
  6. rwilliams macrumors 68040

    rwilliams

    Joined:
    Apr 8, 2009
    Location:
    Durham, NC
    #6
    Yes. Still hasn't been fixed in beta 6.
     
  7. MadRed macrumors newbie

    Joined:
    Aug 16, 2013
    #7
    Crashes when i click on linked contact. Crashed in beta 5 also.
     
  8. Risco thread starter macrumors 68000

    Risco

    Joined:
    Jul 22, 2010
    Location:
    United Kingdom
    #8
    Ok thanks guys, just wanted to make sure it was not just me! I thought at first it was the pictures, so I removed a load but it made no difference.
     
  9. Strindberg77 macrumors newbie

    Joined:
    Aug 17, 2013
    #9
    Seems to happen only with older contacts...

    Is this the case for you to? I thought it was only my own name, but it also happens to the contacts that I have had through many iPhones.
     
  10. MatthewH12 macrumors newbie

    Joined:
    Sep 26, 2012
    #10
    It seems for me, it only crashes with contacts that have a home address of some sort listed. Ones without a home (or work) address, scroll just fine.
     
  11. dictoresno macrumors 68040

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #11
    We had a thread like this when beta 5 came out. I don't have the bug at all on beta 5 or 6. And I even tried clicking on linked contacts and editing contacts with addresses saved. I am unable to reproduce this bug on my iPhone 5 and iPad mini.
     
  12. MatthewH12 macrumors newbie

    Joined:
    Sep 26, 2012
    #12
    Well it's not a bug of fresh install vs backup, as it happens both on my iPhone (restored from backup from 6.1.4 after upgrade), and my iPad (Fresh install, just synced using Google Contacts).
     
  13. dictoresno macrumors 68040

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #13
    I use icloud contacts exclusively and regardless if I restore from backup or fresh install, I don't not ever did have the bug in any of the betas.
     
  14. MatthewH12 macrumors newbie

    Joined:
    Sep 26, 2012
    #14
    Hmm, all of mine sync thru Google, I wonder if thats why it's broken for me, but works for you since you sync thru iCloud?
     
  15. cwosigns macrumors 65816

    Joined:
    Jul 8, 2008
    Location:
    Columbus,OH
    #15
    I can confirm this is a bug. I tried to edit a Google contact in the Contacts app. The contact had 2 addresses; I tried to delete one and the app crashed every single time.
     
  16. bgro macrumors 6502a

    Joined:
    Jul 6, 2010
    Location:
    South Florida
    #16
    Happens to me also,..using icloud contacts exclusively on iPhone
     
  17. dictoresno macrumors 68040

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #17
    But did they have an address? Linked field? So far it seems more like a bug with only google contacts unless you feed us more info.
     
  18. ciacorp macrumors member

    Joined:
    Feb 17, 2012
    #18
    On my iPhone (beta 6), contacts.app is crashing too when editing a contact (tried via GMail/Carddav and GMail/Exchange).

    Additionally, all birthdays are displayed one day wrong (but only in contacts.app, not calendar.app or in unofficial contact apps).
     
  19. bransoj macrumors 6502a

    Joined:
    Jul 31, 2013
    #19
    I also have contacts synced via google using carddav and have the same issue where contact with addresses cause an issue. You seem to be able to go into edit mode and edit the top few fields but scroll down to where the address would be and it crashes.
     
  20. Zcott macrumors 68020

    Joined:
    Oct 18, 2009
    Location:
    Belfast, Ireland
  21. bgro macrumors 6502a

    Joined:
    Jul 6, 2010
    Location:
    South Florida
    #21
    Name, address, 2 phone numbers, email, and birthday. Was trying to scroll down to change birthday and crashes before i get there.
     
  22. 1984 macrumors 6502a

    1984

    Joined:
    Jan 1, 2005
    #22
    It happens with mine as well...

    On my iPhone, after clicking "Edit" it will crash as soon as I scroll halfway through a contact.

    On my iPad simply clicking "Edit" alone will cause it to crash immediately.

    The same contacts cause it to crash on both devices. All contacts have a home address. All are synced with iCloud as I don't use Google. In some cases one contact will cause it to crash while another doesn't even though both contacts share the same home address, phone number, etc.
     
  23. Tezcatlipoca macrumors regular

    Tezcatlipoca

    Joined:
    May 23, 2012
    Location:
    Cambridge, UK
    #23
    I have this too. Beta 6 on an iPhone 5.

    Google contacts (CardDAV) rather than iCloud.
     
  24. dictoresno macrumors 68040

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #24
    I actually stand corrected. I just got this force close error on one contact when trying to edit. I tested on another contact right under the one the crashed.

    Both contacts are synced through icloud, have first and last names, address two phone numbers each. That's where the differences are. My non-working contact contains nothing else. My working one includes two email addresses, birthday and Facebook name. So the one not working has less field data than the working one.
     
  25. Risco thread starter macrumors 68000

    Risco

    Joined:
    Jul 22, 2010
    Location:
    United Kingdom
    #25
    This is a showstopper bug for me, does anyone else agree? I hope it is fixed before the GM or in the next beta!
     

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