Contacts suddenly gone

Discussion in 'iPhone' started by Circleof05ths, Nov 2, 2011.

  1. macrumors newbie

    Joined:
    Oct 30, 2010
    #1
    Hi,
    I got an Iphone 4s last week and this is my first experience with an iPhone. I had something disturbing happen to my contacts. When I first got the phone I transferred all my contacts over using the Verizon Bacup assistant app. It worked fine. Everything has been on the iPhone since last Friday.

    Suddenly this afternoon, I went to text someone and all my contacts were gone! Anyone else have this happen? Is there something I could have hit that would have removed them? I was able to just use the Verizon app again, but I'm kind of concerned that this happened to me.
    I've never had to use anything other than Backup Assistant on a phone before. So, another question, which is a better way to backup, use iTunes or iCloud?

    Thanks for any help!
     
  2. macrumors 6502a

    EmbraceTheOne

    Joined:
    Aug 26, 2011
    #2
    You can't delete the app.
     
  3. thread starter macrumors newbie

    Joined:
    Oct 30, 2010
    #3
    I don't want to delete the app, in fact without that app I would have been screwed. I'm not sure if I wasn't clear about that in my post. My problem is that all my contact info magically disappeared from my phone and I have no idea why.
     
  4. macrumors regular

    Breezygirl

    Joined:
    Oct 7, 2011
    Location:
    Alberta, Canada
    #4
    Turning the iCloud sync on messed up my contacts, it deleted all recent contacts I've added since my last backup (itunes) and doubled many others and re-added the many contacts I removed on my phone (since last back-up on iTunes). It did the same to my husbands. I turned off the syncing of contacts to the iCloud.
     
  5. thread starter macrumors newbie

    Joined:
    Oct 30, 2010
    #5
    Ah, okay, that might have been my problem. I had turned it on. Although I hadn't connected to a computer, I did plug it in to a wall outlet to rechange. Since it was plugged in to a power source, locked, and had wifi access I guess it accessed iCloud and messed everything up.

    Thanks for the info!
     

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