Convert Video to IPOD - gives white screen

Discussion in 'iPod' started by malcg, Dec 29, 2008.

  1. macrumors newbie

    malcg

    Joined:
    Dec 29, 2008
    Location:
    Northamptonshire, UK
    #1
    Hi
    Been searching the forums but although the problem is noted not solution has been posted that I can find, can anyone help.

    I am using iTunes 8.0.2 (20) on a G5 iMAC with OS X 10.5.6. I have a video that plays fine in iTunes and on AppleTV.

    KIND: MPEG-4 video file (mp4), Profile: Low Complexity, Channels: Multi, Bit Rate: 223 kbps, Video Dimensions: 720x304, Video Codec: H.264.

    When I convert using Advanced->Create iPOD or iPHONE Version it appears to convert the file fine giving the same as above but Channels: Stereo, Video Dimensions: 640x352, Video Codec: H.264

    Only on problem .... I get perfect stereo sound but the video just shows a white screen on bith iTunes and the iPOD I try to play them on.

    I have also tried with QuicktimePro and the Windows version of iTunes with the same effect .... missing something here ... is it a codec issue?

    Any help would be gratefully received.

    Regards
    Malcolm
     
  2. macrumors 65816

    dolphin842

    Joined:
    Jul 14, 2004
    #2
    Try converting the movie with HandBrake instead. There's a preset for iPod video, as well a little checkbox to ensure iPod 5G support if you have the first video-enabled iPod.
     
  3. macrumors regular

    Joined:
    Nov 16, 2008
    #3
    yeah, use any other file converter.

    i had a great file converter before, but i am so mad at myself for forgetting what it was called.

    it had options for stuff like iTunes video, iPod/ iPhone video, and tons of strange formats too.

    i recommend going to download.com and searching for a file converter. all of their downloads are virus, malware, spam, etc.. free.
     
  4. macrumors 6502

    Joined:
    Aug 15, 2007
    #4
    I use iSquint for this, but really... it's a prominent menu item in iTunes, it shouldn't fail so miserably at doing what it says it should. It would be much easier to just have a version made within iTunes than having to find the movie file in the Finder, toss it into iSquint, export to the desktop, drag into iTunes, then delete the desktop file.
     

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