Could an error 1604 mean my iphone is bricked?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by The Truth, Nov 29, 2007.

  1. macrumors regular

    Joined:
    Feb 23, 2005
    Location:
    at my wits end (in Australia)
    #1
    I can not restore my iphone using the 1.0.2, 1.1.1 or 1.1.2 firmware. I have read through all the forums and tried all the tricks to get it to restore but it always comes up with the error 1604. I get the 'connect to itunes' screen with no problem and I have tried on Leopard, Tiger and XP using itunes 7.4.2 and 7.5. Does anybody have any clue as to what the problem could be and what I could do to fix it?
     
  2. macrumors member

    Joined:
    Sep 12, 2007
    Location:
    Columbia, MO
    #2
    From what I've read about 1604, of course try it in 7.5, and if that doesn't work.... reboot. lol. If that doesn't work, try a different USB port.

    Have you tried that? I've experienced it on numerous occasions with different USB powered devices, the iPhone is no exception.

    I've seen a few places that people connect it to a different port, and it solves it. Good luck!

    EDIT: I read above (again) that you've "done all the tricks," if the USB port thing didn't work, go to a Genius Bar, or call Apple.
     
  3. macrumors newbie

    Joined:
    Nov 16, 2007
    #3
    I had the same error when I was restoring my iphone but I found a method that worked for me.

    fixed it! All I had to do to get iTunes to finish the reformat without getting that pain in the *** error 1604 was:
    1.) turn off the iphone and pull the chord from the computer

    2.) uninstall itunes and ALL apple products that installed with itunes 7-4

    3.) re-install itunes and ALL apple products that installed with itunes 7-4

    4.) Pull the SIM card out of the top of the iphone
    http://images.google.com/images?sou...2006-03,GGLR:en&q=iphone+SIM&um=1&sa=N&tab=wi

    5.) reboot the iphone and get the dammed yellow triangle of death

    6.) Turn on iTunes if it did not come on already to get itunes to see the iphone

    7.) reformat the phone--(it should work by now)

    8.) reinsert the SIM card in the iphone

    9.) reactivate the phone

    10.) Restore your data from the last back up

    Taken form the help forums on apple. All I did was uninstall all the itunes stuff off in windows xp and took out the sim card on the iphone. did a fresh reinstall and attempted to restore again and it worked. Hopefully this might help you.
     
  4. thread starter macrumors regular

    Joined:
    Feb 23, 2005
    Location:
    at my wits end (in Australia)
    #4
    Thanks for you help but I've been through all the forums and tried all that stuff. On five different computers even. I have read somewhere that 1604 errors are itunes-based (ie. not iphone based). I find that hard to believe though through my testing.
     
  5. macrumors newbie

    Joined:
    Jun 14, 2005
    Location:
    Adelaide
    #5
    Like you, I have had the same experience and there does not seem to be anyone willing or knowing how to get this problem fixed. Unfortunately for me and possibly you, the next phase gets worse as my phone will now not even boot at all. No recognition in Itunes on any machine that I have. I went from 1.0.2 to 1.1.1. Being in Australia precludes me from "walking into a Genius bar" and I doubt that they would even look at an unlocked phone. I have had contact with a Canadian company called I am Iphone who suggest they may be able to help but I am reluctant to let go of my phone to possibly never see it again. Maybe someone has had experience with these guys and can vouch for them? Best of luck with yours. If you do manage to get it sorted, I would appreciate knowing what you did
    Roman
     
  6. thread starter macrumors regular

    Joined:
    Feb 23, 2005
    Location:
    at my wits end (in Australia)
    #6
  7. macrumors newbie

    Joined:
    Jun 14, 2005
    Location:
    Adelaide
    #7
    Which version?

    We're you on Itunes 7.4 to do this? If so, where did you get that version from. I'm wondering if the method given on that site for a fix will also apply to 7.5. Haven't tried as yet as I have to rush off to work. Please let me know...especially about the finding of 7.4.x

    Roman
     
  8. macrumors member

    Joined:
    Sep 28, 2007
    #8
    File Hippo has all the older versions of Itunes available to download.
     
  9. macrumors newbie

    Joined:
    Jun 14, 2005
    Location:
    Adelaide
    #9
    Mac user

    Thanks for the link but I'm on a Mac. And as to the method described for the 1604 fix around, it did not help me as I cannot even get the triangle or any thing else to function on the phone...still dead...and still without any hope it seems

    Roman
     
  10. macrumors newbie

    Joined:
    May 19, 2008
    #10
    This error plagued my iPhone for two weeks. Being as such, I endeavor to find a possible solution. Here is what you should do to make it work. :apple:

    http://ivolz.com/2008/05/02/itunes-error-1604/
     

Share This Page