Early this morning just as I was about to go to bed I forgot that I had left my laptop out, instead of stashing it under the bed, and unfortunately found out after I heard the crunch. The LCD is fractured in multiple places and the lid doesn't sit right, but the machine still turns on. I had bought Safeware insurance for it a year and a half ago and renewed it 6 months ago, although the iBook was being turned into a secondary computer since I switched back to my desktop. I'm hoping they can simply repair the unit, but given how expensive LCD replacements are in laptops, and that the iBook G4 is a discontinued unit, I'm not sure if they will. I'd rather keep this unit since the battery life and wireless reception are just excellent in it, not to mention it runs very cool and quiet, and don't really want to deal with shortened battery life and heat issues in a MacBook, not to mention having it run my PPC apps slower than the iBook. Does anyone here have any experience with a similar situation with SafeWare? How likely are they do repair that kind of damage, versus just giving a check for the amount of the unit or coverage?