I am totally new and coming over from the PC to the iMac/Apple world, but from what I am reading in these posts, is making me just a little concerned. If you have a BRAND NEW system and your having these dead pixels and clicking hard drive noise's and not being able to burn cd's , dvd's and all the other issues I see posted. Than what is applecare doing for everyone? Or does everyone post on forums first before calling applecare or going to the apple store? I am not saying or implying anything BAD against anyone , I am curious as to what happens and how its handled by Apple. I honestly in my heart believe that I made the right choice, by what I have read, and what I have dealt with as far as very very knowledgeable people in the apple store's and Comp USA, and a few friends who swear by apple . Like I said I am just curious , is apple blowing complaints off? Are buyers not getting what they paid for? Thanks for everyone's time.