Dammit - dust or dead pixels in new MBA?

Discussion in 'MacBook Air' started by dmk1974, Jul 2, 2013.

  1. dmk1974, Jul 2, 2013
    Last edited: Jul 2, 2013

    macrumors 68000

    dmk1974

    Joined:
    Sep 16, 2008
    #1
    Bought my brand new 2013 MBA 11" from the Apple Store today and right on first boot I see what looks like dust or something. I rebooted. Still there. Lightly tapped the screen, no change. Called Apple and they advised to take it to the Genius Bar to look at. What a pisser. Should I do that or just order another one and return this one? Thanks!
     

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  2. macrumors newbie

    Joined:
    Jun 27, 2013
    Location:
    The Waterfront
    #2
    I have a very similar but slightly less visible mark in a new iPad Retina Display. It's like some particle fell behind the screen during assembly. It really bothered me at first but then I thought it would not worth the hassle to deal with the return/replace process.

    Tells us something about Apple's QC!
     
  3. macrumors member

    Joined:
    Jun 29, 2013
    #3
    Either way, you should not keep this.
     
  4. macrumors 6502a

    Joined:
    Nov 4, 2012
    #4
    is there any texture when you touch it? try rubbing it off with a microfibril cloth
     
  5. thread starter macrumors 68000

    dmk1974

    Joined:
    Sep 16, 2008
    #5
    No, I tried gently rubbing that area with a microfiber cloth and no change. Looked at it from all angles too with the screen off (don't see anything on the surface) and on as well. I'm certain that it's behind the surface of the screen.
     

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