Dead Pixel?

Discussion in 'Mac Basics and Help' started by iVersa, Sep 22, 2006.

  1. iVersa macrumors 6502

    Joined:
    Aug 12, 2006
    Location:
    London, UK
    #1
    Hi guys, I just received a 19" Benq monitor, the one made to house mac minis in the stand.

    Its pretty nice, but it seems to have a dead pixel in the left middle section. Its just one pixel that is always white.

    The only thing that confuses me is when I hovered my cursor over it, it didnt show up over the black part. I tested it out on various other things and you can notice the white pixel over everything. Just not black - which you would think it would be most visable on

    Is this bizarre or is this normal for a dead pixel?

    Just wondering wether this is something I can maybe fix or wether to send it back.

    Thanks
     
  2. darkcurse macrumors 6502a

    darkcurse

    Joined:
    Nov 5, 2005
    Location:
    Sydney
    #2
    Well, if it seems to be a problem try taking it back and asking for a service or a replacement. Though different companies have different ideas on what constitutes the maximum number of dead pixels before the product is considered defective.
     
  3. iVersa thread starter macrumors 6502

    Joined:
    Aug 12, 2006
    Location:
    London, UK
    #3
    Its not much of a problem, only one pixel. Ive emailed the company asking for a refund so I'll see what happens. If I get one then great, if not then not a problem.

    What Im really asking though is about it not showing up over a black area, just seems very odd to me.

    Also when you first turn it on you get a purple screen for a second with the Benq logo, and there is no dead pixel on that screen either.
     
  4. darkcurse macrumors 6502a

    darkcurse

    Joined:
    Nov 5, 2005
    Location:
    Sydney
    #4
    Have you tried calibrating the screen? Maybe it can't display one colour? So that it gets stuck at white once you boot into OSX.
     
  5. Kalmia macrumors member

    Joined:
    Jul 6, 2006
    Location:
    Florida, USA
    #5
  6. iVersa thread starter macrumors 6502

    Joined:
    Aug 12, 2006
    Location:
    London, UK

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