Deleted Mail Messages are not going to Trash

Discussion in 'iPhone' started by rimmi2002, Nov 11, 2011.

  1. macrumors member

    Joined:
    Apr 6, 2011
    #1
    Hi I just got my first iphone. I have AT&T 4S....its a great phone. Only thing that is annoying me is that when I delete something from my mail...it disappears into thin air. Never makes it to the trash folder...like normally deleted from gmail or sparrow does. I have lost some very important e-mail with this if I accidentally touch the delete button.

    I checked under settings--->mail-->mail account-->advanced and deleted items are listed to go the "Trash" on server. Its not happening though. I tried to change the folder...and still no luck...actually after changing the folder, when I exit and go back to the mail setting it automatically sets back to the trash folder on server regardless of which folder I assigned it.

    Any help will be great. Please advice. Thanks.
     
  2. macrumors 68000

    r2shyyou

    Joined:
    Oct 3, 2010
    Location:
    Paris, France
    #2
    Which email service is this in reference to (e.g. iCloud)?
     
  3. thread starter macrumors member

    Joined:
    Apr 6, 2011
    #3
    for gmail. I am not syncing my mail through icloud.
     
  4. macrumors 68000

    ajohnson253

    Joined:
    Jun 16, 2008
    #4
    You need to go to settings, then mail. Click on each email account you'd like and go to the bottom it says archive messages. Make sure that is off. Now when you delete your emails you do not want it will go straight to the trash. :)
     
  5. macrumors 68000

    r2shyyou

    Joined:
    Oct 3, 2010
    Location:
    Paris, France
    #5
    Okay. How is your Gmail account set up (e.g. Exchange)? Sorry for the questions but understanding your exact setup will help those trying to troubleshoot.
     
  6. macrumors 6502a

    Joined:
    Feb 18, 2009
    Location:
    New Yawk
    #6

    Settings-->mail-->mail account-->Archive Messages

    What's the status of this switch?

    As for accidentally deleting messages: how are you managing to accidentally swipe the message & then follow that up by accidentally pressing the delete button? Just curious. ;-)
     
  7. macrumors 68000

    r2shyyou

    Joined:
    Oct 3, 2010
    Location:
    Paris, France
    #7
    If your email is set up via IMAP, the above should do the trick.
     
  8. macrumors 68030

    FreakinEurekan

    Joined:
    Sep 8, 2011
    Location:
    Eureka Springs, Arkansas
    #8
    Gmail messages can't actually be deleted from the iPhone mail app. They are getting "Archived" instead. They will be in your "All Mail" folder.
     
  9. macrumors 6502

    Joined:
    Sep 27, 2008
    #9
    Yes you can delete messages from the iPhone mail app. You just have to follow the given instructions and chose not to archive them in your settings.
     
  10. thread starter macrumors member

    Joined:
    Apr 6, 2011
    #10
    Thanks that seemed to do the trick. I guess I was archiving the messages and thought they were disappearing. Any advantage of archiving vs. deleting? Seems like the archiving process went a lot faster than deleting it. Now the icon in the middle changed from down arrow to a trash box. How do I delete with swipe and delete button? Sorry a newbie to iphone don't know all the gestures. Thanks for the help.
     
  11. macrumors newbie

    Joined:
    Apr 28, 2010
    #11
    I want to say thank you for making this thread. I just retrieve a very important email from the All Mail folder from the Apple mail. What happened is that I didn't know what the middle button in the Iphone mail app does, and I clicked it, so glad it was just sent to the Archive.
     
  12. macrumors member

    puppers

    Joined:
    Oct 26, 2012
    Location:
    Detroit, MI
    #12
    Surprised I have not see anyone mention this.

    Set up google as exchange HERE

    THEN MOST IMPORTANTLY do this after.

    Open safari (not any other browser) on the iPhone. Go to m.google.com/sync and select ipad, then select "enable" "delete email as trash". Once this is done hit save. Now if you delete in MAIL it will be in trash in Gmail online.
     

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