I hate it when people claim there are no manuals...
First place I send people with new iOS gadgets
http://support.apple.com/manuals/iphone/
http://support.apple.com/iphone/
Bookmarks, last one, User Guide
Sorry they are not printed on paper.
Re-read what I wrote. I never made the claim there were no manuals. I said there is no instructions "included." There should be a quick set up manual, tutorial, or quick set up either included printed, pre-installed on the phone, or available separately for those that are not too familiar with technology. This would of aided several individuals, especially those not familiar with technology, on how things work. Many apps, for example snapseed, include instruction screens for new customers.
Telling people, who are not techno-savy, to go to a web address is a lazy response. Things should be simpler than that.