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Did anyone see this?
- Thread starter Hwnlocalgurl
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That's industry standard for the most part.
I wouldn't worry too much about it. I have an LCD monitor (non Apple) and it has two dead pixels, but I don't notice them unless I am really looking for them.
There are over 750,000 pixels on a 12" screen and if a few are dead, it's not a big deal.
Even if you could check out the screen before buying it, that doesn't mean it will be perfect because dead pixels can show up later in the life of the screen.
it's not okay to have dead pixels on the screen! once you notice it, it will annoy you forever, and if you do some work close to it, it will bother you. really. i had a tibook that had two stuck pixels and it's just not acceptable.
when i bought this albook i made a deal with the store that i get to check the display before i take it out of the store, and guess what - first albook i tried had one stuck pixel, second one had four, and the third i tried was ok.
when i bought this albook i made a deal with the store that i get to check the display before i take it out of the store, and guess what - first albook i tried had one stuck pixel, second one had four, and the third i tried was ok.
My first laptop, a sony vaio, had 5 stuck pixels grouped together smack damn in the middle of the screen. Sony wouldn't repair it because it was less than 6 ... this was about 3 years ago
JFreak said:
We need to start a bumper sticker campaign! "There's No Excuse For Dead Pixels!" like those domestic violence bumper stickers.
I totally agree, though. I've been lucky. The two laptops I've personally owned and the one desktop LCD don't have any dead pixels. I guess maybe if you had 6 or 7 million pixels like on a dig. camera, and one didn't work, and the sensor auto-interpolated for it, it'd be okay, but dead pixels on a computer screen are a total nuisance.
But, FWIW, my general impression is that dead pixels are more and more likely as you get bigger and bigger screens, and that 12" laptop screens relatively rarely have them. Is this accurate?
Have there been a lot of complaints on the 12 and 15 PB regarding dead pixels since the new revision?
I am debating between the two, and I agree with everone above that although it may be "acceptable" in accordance with the manufacturer's spec, its not once you notice it and it drives you zainy each and everyday forward.
Does Apple state that they will replace after 5 dead pixels? and if not what # do they say they will replace?
I am debating between the two, and I agree with everone above that although it may be "acceptable" in accordance with the manufacturer's spec, its not once you notice it and it drives you zainy each and everyday forward.
Does Apple state that they will replace after 5 dead pixels? and if not what # do they say they will replace?
Mac|Photo said:
i've never seen an official policy document - but from experiences of many, 5 seems to be the magic number. you may get the machine replaced if there is a cluster of dead pixels close to each other as well, i believe.
however, i am yet to see any evidence that apple displays are any more likely to contain dead pixels than others. so it's a general issue with buying any LCDs. the manufacturing process simply isn't perfect and unfortunately, there's no strong economic incentive to invest massive amount of money to improve already an extremely small failure rate - the industry is investing money to raise the yield instead.
JFreak said:
I used to think this, too. But that's only because the only PowerBook I had ever owned was a an old PowerBook G3 which had a resolution of 800x600. That one dead pixel was huge on a 14" screen! However, now I've see a 12" PowerBook and iBook with one dead pixel and it's really not so bad. It really depends on what color it is and where. If it's near the corner somewhere, it's not a big deal, although I can see how one in the center would be kind of annoying. Also, if it's bright red, that also would be rather annoying, but a blue wouldn't be as bad.
Obviously, if the store let's you look at the screen before buying, you should do that, but I don't see why they would let you do that. Wouldn't that mean that every one you opened but didn't buy would have to sold as a refurb, and the store would lose money?
(On second thought, the store probably loses nothing--they just send it back to Apple as "defective" and Apple is the one that takes the loss; still, I don't see why a store would let you go through a bunch of stock like that.)
I asked one of the workers in the local apple store and they told me that the cut off was 8 stuck/dead pixels. I personally thing that dead pixels are acceptible but stuck pixels are an abomination and even one should be grounds for replacement. I had nightmares about getting my new powerbook with 7 hot pink pixels scattered around the screen.
For the record my new 15" has none.
For the record my new 15" has none.
I've had an iBook (12") and a PowerBook G4 Titanium, both purchased sight-unseen with perfect screens. I think the percentage of displays with dead pixels is actually very low, but it's only the people that get imperfect ones that bother to say anything about it, distorting the apparent problem.
If I found any dead pixels on my laptop I would be on my way back to where ever I purchased it in a heart beat. No way am I sitting around with a bright pink or green pixel for the next 2 years. Dead/stuck pixels are not exceptable.
I think most people have had pretty good luck with the recent PB though.
I think most people have had pretty good luck with the recent PB though.
8 dead pixels, are you serious? Some days, I don't even see how the heck Apple makes any money, no offense... Great computers, but what the @#$@ is their management thinking with decisions like that? If I bought a Sony or an HP laptop, and it had 3 dead pixels, they'd be paying me to send it back and replace the damn thing. Yikes. Okay, I'm done ranting now, thanks.
-- Michael Bankston, AKA "LoneGman"
-- Michael Bankston, AKA "LoneGman"
Apple is continuously revising their dead pixel policy. Something you heard last year is probably no longer in effect now.LoneGman said:8 dead pixels, are you serious? Some days, I don't even see how the heck Apple makes any money, no offense... Great computers, but what the @#$@ is their management thinking with decisions like that? If I bought a Sony or an HP laptop, and it had 3 dead pixels, they'd be paying me to send it back and replace the damn thing. Yikes. Okay, I'm done ranting now, thanks.
-- Michael Bankston, AKA "LoneGman"
Here is some of what I found about others:
Lite On, Phillips and Hitachi. All three have a zero tolerance to dead pixels but Phillips doesn't count unlit pixels as dead.
HP will only replace a monitor with there are 4 scattered faulty pixels or 3 clustered.
LG will replace a monitor if there are 2 within a 10cm circle.
NEX-NEC will replace 3 lit, 3 unlit or 6 color.
Samsung could try harder. Six dead pixels allowed on a 15", or nine on a 17", are too many.
Sony will replace if on a 15" panel there is 2 lit, 2 unlit or 4 dead. On 17" panels Sony will replace if there are 3 lit, 3 unlit or 7 dead.
Viewsonic will replace if on a 15" panel there is 2 lit, 2 unlit or 4 dead. On 17" panels Viewsonic will replace if there are 3 lit, 3 unlit or 7 dead.
Here was a thread on Apple's Policy
Lite On, Phillips and Hitachi. All three have a zero tolerance to dead pixels but Phillips doesn't count unlit pixels as dead.
HP will only replace a monitor with there are 4 scattered faulty pixels or 3 clustered.
LG will replace a monitor if there are 2 within a 10cm circle.
NEX-NEC will replace 3 lit, 3 unlit or 6 color.
Samsung could try harder. Six dead pixels allowed on a 15", or nine on a 17", are too many.
Sony will replace if on a 15" panel there is 2 lit, 2 unlit or 4 dead. On 17" panels Sony will replace if there are 3 lit, 3 unlit or 7 dead.
Viewsonic will replace if on a 15" panel there is 2 lit, 2 unlit or 4 dead. On 17" panels Viewsonic will replace if there are 3 lit, 3 unlit or 7 dead.
Here was a thread on Apple's Policy
Hmmm...I have a Sony PCG-R505JS 12" screen, and it's ready to bite the dust. We can't afford a new computer (Mac) just yet, so we're going to see how much it is to have this one replaced. The fan makes a noise that the devil himself must make, and the CD drive on the base unit doesn't burn or read burned CD's. The real thing is...there's a cluster of dead pixels on the right side of the screen. I can't tell how many there are, but it has to be at least 3. There is a dark spot at the center, then a lighter layer of dead ones around it. It's not under warranty anymore (I know, stupid, stupid mistake), but would the dead pixle issue still be a valid complaint, enought to get me a new computer? Or if it even works, would it just get me a new screen?
My Thinkpad has 2 dead pixels compared to my more frequently used iBook's zero.
I've not seen or experienced anything to start me worrying about Apple's displays.
I've not seen or experienced anything to start me worrying about Apple's displays.
I have a Powebook G3 Wallstreet, a Rev. A 12" PB, a Planar 17" LCD, and an NEC 17 LCD. Not a dead or defective pixel in in the batch!
Is that report in Canadian dollars or something? You can't get a Powerbook that expensive unless you build to order... which you can only do online.
probably singaporian dollars, the website is that of a singaporean news paper
iv seen some powerbooks witha couple stuck pixels that returnt to normal after a while and return.
personally i dont think the policy is that bad, i mean in a perfect world they would replace everything, but we dont live in that world, so make do with what you have besides unless you are actively looking for the pixels they are hardly noticed
iv seen some powerbooks witha couple stuck pixels that returnt to normal after a while and return.
personally i dont think the policy is that bad, i mean in a perfect world they would replace everything, but we dont live in that world, so make do with what you have besides unless you are actively looking for the pixels they are hardly noticed
Wow! This post got a lot of replies.
I was getting worried about buying a 12" powerbook after I saw that article. My brother is getting his 14" ibook in a few days. My friend said that Apple won't fix it unless it has 9 dead pixels. He works for the Ala Moana store here.
I was getting worried about buying a 12" powerbook after I saw that article. My brother is getting his 14" ibook in a few days. My friend said that Apple won't fix it unless it has 9 dead pixels. He works for the Ala Moana store here.
jxyama said:
Yes, I do realize this.
What I meant was, I thought I had read that there is an advantage above and beyond this b/c the technology to fab the smaller screens is relatively older and has been refined more -- the bigger the screen, the harder to anneal it, etc, etc, meaning the big screens are disproportionately more risky than the small screens. But then again there do seem to be some responses with people with 12" screens and dead pixels.