did service provider break my ibook ???

Discussion in 'PowerPC Macs' started by Gokhan, Dec 22, 2006.

  1. macrumors 6502a

    Joined:
    Oct 7, 2003
    Location:
    London
    #1
    hi guys

    well where do i begin ?? basicly i purchased a ibook g4 14" 1.33ghz that had its harddrive upgraded by a apple service provider. About two weeks after this upgrade took place the harddrive started playing up and the machine would not see the boot volume on the drive when restarted or every now and then the machine would freeze after some time of use, a few hours maybe. i ran apple hardware test and it came back clean after zapping the pram and disk warrioring the drive it fixed this for a day then it started again oh well !!!!

    so i sent it back to the service provider who said yep its the hadrdrive goody !!! oh NO he calls back the next day and says the new harddrive is not reconized and that they tried a new ribbon cable WTF when i sent it in the machine saw the harddrive via target disk mode all the time it just didnt see the boot volume.

    NOW his saying its the logicboard **** sake !!! so my question could this machines logicboard be fried when it was fine before i sent it in , i mean the ide controller was fine i checked it and now im faced with a brick !!!

    what do i do ????
     
  2. thread starter macrumors 6502a

    Joined:
    Oct 7, 2003
    Location:
    London
    #2
    k

    anybody some help would be nice whats the matter with this place i get blanked for having a opinion :confused:
     
  3. macrumors regular

    Joined:
    Jul 27, 2006
    #3
    What do you want us to say ?
    You have a broken notebook that is pretty hard to diagnose over the internet. I would trust the apple repairer on this one and either get it fixed or buy a new one.
     
  4. Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
  5. macrumors regular

    Joined:
    Oct 30, 2005
    Location:
    San Francisco, Ca.
    #5
    It worked for a week. I cannot think of any thing that the service provider did that would make it last that long, and then break down. Sounds like your board just went bad.
     
  6. thread starter macrumors 6502a

    Joined:
    Oct 7, 2003
    Location:
    London
    #6
    k

    thanks

    i understand its hard to diagonse this over the net but im only asking for your input guys !

    anyways i checked the ide controller in sys profiler about 8-10 times starting form an external drive and it came up all the time with the internal ones info so it was fine !

    also i barely used it the week after he did the upgrade maybe 2 times
    so .......

    oh well supposedly im getting the new unreconized drive back with the machine.

    dont know what else to do really the logic board seems fine apart from the hadrdrive issue ???
     
  7. macrumors 68000

    pianoman

    Joined:
    May 31, 2006
    #7
    sounds like you need to give a call to whomever you purchased the iBook from and ask what the deal is with their shoddy workmanship. replacing the hard drive should not cause the logic board to fail nor should you have to worry about that (there should be some type of warranty from the place you bought it).

    if you're past the warranty date or the reseller denies responsibility, your choices are pretty clear: abandon ship or shut up and pay up.
     
  8. macrumors 68000

    Spock

    Joined:
    Jan 6, 2002
    Location:
    Vulcan
    #8
    I would say since the case was opened and the Hard Disk replaced the warranty is void.
     
  9. thread starter macrumors 6502a

    Joined:
    Oct 7, 2003
    Location:
    London
    #9
    k

    well funny that someone at the apple store said no matter what dies on the machine if it was worked on by a service provider within 3 months upgrade warranty i should be covered but the provider denies this and says the hadrdrive and logicboard are unrelated !!! arggghhh
     
  10. macrumors regular

    Joined:
    Oct 30, 2005
    Location:
    San Francisco, Ca.
    #10
    The Apple Store mislead you. The Autherized service provider policy is that, there is a 90 day garuntee on all work done by the provider. Meaning if it was not done by the provider, and you do not have AppleCare, I would look towards a new computer.
     
  11. thread starter macrumors 6502a

    Joined:
    Oct 7, 2003
    Location:
    London
  12. thread starter macrumors 6502a

    Joined:
    Oct 7, 2003
    Location:
    London
    #12
    k

    well the hadrdrive upgrade was carried out by the service provider the machine was never opened before it went to the service provider !!!!
    im just gonna get my machine back now great £45 and the things more ****ed up then it went way to the so service PROVIDER :rolleyes:
     

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