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Digidesign Causes kernel panics!

Discussion in 'Digital Audio' started by Johnzon, Mar 17, 2008.

  1. macrumors newbie


    I've been getting pretty frequent kernel panics for about 8 months now (every two weeks or so.)

    Mac OSX 10.4.11
    Macbook 2.0 GHz
    2GB ram

    it happens when i quit safari (only sometimes - I usually save all my work before I quit safari, just in case) and this is consistently the backtrace readout of panic.log:

    <Kernel loadable modules in backtrace (with dependencies):
    dependency: com.apple.iokit.IOUSBFamily(2.7.7)@0x536000
    dependency: com.apple.driver.AppleUSBMergeNub(2.7.7)@0x99b000
    dependency: com.apple.iokit.IOAudioFamily(1.6.0b7)@0x715000>

    It's the only problem my mbox2 mini gives me, so I haven't really bothered complaining to digidesign yet. I just assume it will be something they've fixed for leopard (i plan to upgrade soon.)

    Any ideas/comments? :confused:
  2. Moderator


    Staff Member

    FYI, this thread is over 2 years old.

    You have the latest drivers from digidesign though right?

    Cause it is definitely the cause of the kernel panic.
  3. macrumors newbie


    yeah I was about to go start a fresh thread over in Digital Audio. and yeah i've got the latest drivaz.

    digidesign = great software (i.e. protools)

    digidesign ≠ great hardware
  4. Moderator


    Staff Member

    I'll move this over to the DA forum for ya.
  5. macrumors newbie


    Oops! :eek: I spoke too soon. Looks like I'm still running Pro Tools LE 7.3, and 7.4 came out recently. Is updating the app the same as updating hardware drivers? I'd rather not shell out the 49.00 to upgrade if there's a free driver... and especially if I switch to Leopard in a few months (whenever Digidesign adds 10.5 support for Pro Tools LE) ...
  6. Moderator


    Staff Member

    I am not sure, I am not a Digital Audio user..

    But from past experience, no, updating the Software (Pro Tools) is not the same as updating the driver for a hardware device.
    I'd look on their site for drivers for the hardware device and make sure I was up to date there (assuming they have separate driver installers).
  7. macrumors member

    Do you have any other devices plugged in??
  8. macrumors newbie


    nothing.... and i even get the kernel panics when the mbox isn't plugged in, like when i take my laptop to the library on campus. quit safari, then boom. kernel.
  9. macrumors 6502a


    Then I doubt it's a problem with the mbox.
  10. Moderator


    Staff Member

    What does the kp log say when you get a kp and the mbox is not plugged in?

    It could still be the driver causing the kp..
  11. macrumors newbie


    panic log is identical after a kp, whether or not mbox is plugged in.

    in order to make some progress in this thread, i'm going to make a proactive move and just upgrade to Pro Tools 7.4, cough up the 49 bucks. More info soon to follow...
  12. macrumors 6502a


    Make sure you uninstall or delete everything there is regarding degidesign or protools before you do, just to make sure the old core audio driver doesn't continue to mess up your OS.
  13. macrumors newbie

    I get Kernel Panics from the MBox on OS 10.5.5

    I just found this thread and must say I have a brand new MACBook PRO running 10.5.5 and have installed ProTools 7.4.2 and I've been having A LOT of kernel panics and every one in the console log says it has to do with MBox drivers as you mentioned here.
    And yes, it crashes when I'm not even using ProTools.
    I called Digidesign and they said they knew nothing about this and that it couldn't have anything to do with their drivers, so they're obviously ignoring it.
    Any ideas?
  14. macrumors 6502a


    Go to the LE forum here: Digidesign User Conference
    If you keep at it, they'll respond. There'll also be users there that may be able to help.
  15. macrumors 6502

    Let's Sekuhara!

    I'd be curious whether other browsers cause the same issue or if it is specific to Safari.
  16. macrumors regular



    I too have been having this exact problem, although not specifically when i quit safari. I have a Digidesign Mbox 2 Mini, and am running Pro tools LE v7.4.2 I have the latest updates from Digidesign and Apple. My Mac seems incredibly unstable though! I get the exact same (or very similar) kernal panic log as you guys with the...
    <Kernel loadable modules in backtrace (with dependencies):
    dependency: com.apple.iokit.IOUSBFamily(2.7.7)@0x536000
    dependency: com.apple.driver.AppleUSBMergeNub(2.7.7)@0x99b000
    dependency: com.apple.iokit.IOAudioFamily(1.6.0b7)@0x715000>
    These panics can happen when my Mbox is not plugged in, just like you guys. And also happen regardless of whether i am running pro-tools or not. This is such a frustrating problem, stopping me from using my mac as it should be used!

    If you guys do find a solution, please post it on here, as will I, if i can ever get to the bottom of this!

    Many Thanks
  17. macrumors newbie

    Hi there, I also have kernel panics that seem to be related to the use of a Digidesign Mbox 2 Mini and Pro tools LE v7.4.2. Using a new macbook white 2.4 GHz, 4GB RAM, only bought it 10 days ago and running running 10.5.5. So running the latest software versions. Disk utility says there are no problems found the disk. I always have the kernel panics after I shut down the Macbook after a pro tools session. But it doesnt always happen, lets say in 60% of the shut downs it gives an error. The screen just freezes after shut down and I have to shut down by pressing the on/off button for several secs. It doesnt seem to matter if the Mbox2mini is still connected to the macbook or not. When I restart the Macbook it asks if I want to send a report to apple, it contains always the same kernel panic :

    Backtrace continues...
    Kernel loadable modules in backtrace (with dependencies):
    dependency: com.apple.driver.AppleUSBMergeNub(3.0.7)@0x669000
    dependency: com.apple.iokit.IOAudioFamily(1.6.4b7)@0x8ff000
    dependency: com.apple.iokit.IOUSBFamily(3.1.5)@0x5e4000

    BSD process name corresponding to current thread: coreaudiod

    Still looking for a solution for it. Any ideas what to do next? Running out of ideas here. Planning on going to the apple store later today for help.
  18. macrumors regular



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