I recommended to a co-worker that they buy a powerbook for personal use. I took time to sit them down and show them the differences between mac and pc and show how much better macs were. Well, she ended up buying 2 powerbooks. Within the first week of having one she left it sitting on her desk here at work and no-one touched it. Came in the next day and the screen had completely cracked all the way up. She had applecare and called to get the situation resolved and of course they made her pay something like $600 to get it repaired. How ****** is that to have to pay to get that fixed right after buying it. She is contemplating returning both tibooks and getting pc's because she's so infuriated with the situation. What would you guys suggest?