Disk Utility Internal Error

Discussion in 'Mac Basics and Help' started by Graeme Pearce, Feb 25, 2006.

  1. Graeme Pearce macrumors newbie

    Joined:
    Jul 24, 2002
    Location:
    33 45.255 south, 151 12.910 east
    #1
    When running "Repair Permissions" in Disk Utility I receive the message:

    Disk Utility has lost its connection with the Disk Management Tool & cannot continue. Please quit and relaunch Disk Utility.

    Same message if comp started in Safe mode. Have tried many times with frequent restarts.

    Comp: iBook G4
    System: 10.3.9

    Anybody got any clues?

    Thanks in advance.

    Gp
     

    Attached Files:

  2. Applespider macrumors G4

    Applespider

    Joined:
    Jan 20, 2004
    Location:
    looking through rose-tinted spectacles...
    #2
    Have you cleared out the Receipts from your Library folder? If so, then that's your problem, Disk Utility uses that to check your current permissions against those set when the latest update was downloaded. If you've junked them, then they're not there to check against.
     
  3. Graeme Pearce thread starter macrumors newbie

    Joined:
    Jul 24, 2002
    Location:
    33 45.255 south, 151 12.910 east
    #3
    No, I have cleared nothing from nothing. Receipts folder is intact.

    Gp
     
  4. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #4
    Does fsck work? I know it's not what you're trying to do, but I'd be interested to see how far this problem extends. :)
     
  5. Graeme Pearce thread starter macrumors newbie

    Joined:
    Jul 24, 2002
    Location:
    33 45.255 south, 151 12.910 east
    #5
    Thanks for reply Madjew. fsck reports that HD appears to be ok. Obviously something isn't, however. Any thoughts appreciated.

    Gp
     
  6. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #6
    Okay then, try dragging iTunes and all associated files (not music files, just do a search for iTunes in Finder) to the Trash and try again. You don't have to delete them though.

    If this does nothing, then try the same with the Chess application. :)

    FWIW, this is quite a common 10.3.9 problem. :(
     
  7. frankblundt macrumors 65816

    frankblundt

    Joined:
    Sep 19, 2005
    Location:
    South of the border
    #7
    You could also try using a third party cleaning app like Xupport or Onyx to do the repair - not sure about Onyx, but Xupport will give you a readout of what it's doing as it does it, so you can see what files it had problems with if it stops
     
  8. Graeme Pearce thread starter macrumors newbie

    Joined:
    Jul 24, 2002
    Location:
    33 45.255 south, 151 12.910 east
    #8
    Prob solved ... here's how

    Finally solved the problem (if anybody's interested). I connected the iBook to a network. Launched Disk Utility on a networked Mac and repaired the iBook's permissions using the remote computer's copy of Disk Utility. Just to make sure all was well I then repaired again using the iBook's copy of Disk Utility. Bingo!

    Gp
     

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