Disk Utility problems

Discussion in 'Mac Basics and Help' started by Stormyguy, Jan 17, 2006.

  1. Stormyguy macrumors regular

    Joined:
    Apr 15, 2002
    Location:
    UK (Sussex)
    #1
    OK, I have been trying to run disk utility after running a software update and I am continuously getting the following screen after it gets about a quarter way through the disk. Any suggestions welcome to get around the problem?

    Thanks in advance,
    Danny

    [​IMG]
     
  2. robbieduncan Moderator emeritus

    robbieduncan

    Joined:
    Jul 24, 2002
    Location:
    London
    #2
    What screen? You didn't post one?

    Also what do you mean by run Disk Utility. Do you mean use Disk Utility to Repair Permissions? Use Disk Utility to Repair Disk?
     
  3. Studawg7 macrumors regular

    Joined:
    May 15, 2004
    Location:
    Cville, VA
    #3
    whats the screen you speak of?

    is it telling you that it lost its connection to the drive and basically quits? thats what i get from disk utility when i try to repair permissions. I am running the latest update of Panther on the ibook G4 1GHz. oh and if anyone knows the solution to this one let me know. I will post a screen capture of the actual error message if need be but it will have to happen later tonight when i get back home.
     
  4. Stormyguy thread starter macrumors regular

    Joined:
    Apr 15, 2002
    Location:
    UK (Sussex)
    #4
    Sorry,

    Yes, I cannot repair or verify permissions without getting this error message. I posted a screen cap of message in orig post, but:

    Message reads: Disk Utility has lost its connection with the Disk Management Tool and cannot continue. Pls quit and re-launch disk utility.

    I'm running 10.3.9 on a G4 Powerbook 12" if that helps.

    Danny
     
  5. Studawg7 macrumors regular

    Joined:
    May 15, 2004
    Location:
    Cville, VA
    #5
    yep thats the exact same problem i get and i dont understand it either.
     
  6. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #6
    Try this then:

    Open Terminal.app, type:

    sudo diskutil repairpermissions /

    Hit Return, enter your admin password. This will (hopefully) help determine what/where the problem is.
     
  7. Stormyguy thread starter macrumors regular

    Joined:
    Apr 15, 2002
    Location:
    UK (Sussex)
    #7
    Thanks yellow

    Here's the txt from the Terminal window:
    Danny

    Started verify/repair permissions on disk disk0s9 Powerbook
    Determining correct file permissions.
    *** malloc[673]: Deallocation of a pointer not malloced: 0x50a410; This could be a double free(), or free() called with the middle of an allocated block; Try setting environment variable MallocHelp to see tools to help debug
    : for architecture i386 object: ./Applications/iTunes.app/Contents/MacOS/iTunes malformed object (unknown flavor for flavor number 0 in LC_UNIXTHREAD command 27 can't byte swap it)
     
  8. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #8
    I see this problem occationally, but typically DU jsut continues on..

    I would say, see if you trash the

    /Library/Receipts/iTunesX.pkg/

    And try the above command again.
     
  9. Stormyguy thread starter macrumors regular

    Joined:
    Apr 15, 2002
    Location:
    UK (Sussex)
    #9
    Same problem occuring - do I empty the trash after i trash the .pkg file? Or does that not matter?
     
  10. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #10
    Doesn't matter. For the moment, don't empty the trash as you can always move the folders back to the Receipts folder.

    Let's try this then.. remove all the folders that reference iTunes. Then try it again.
     
  11. Stormyguy thread starter macrumors regular

    Joined:
    Apr 15, 2002
    Location:
    UK (Sussex)
    #11
    Lovely. Good as gold!!

    Thanks for the helpful advice. I'd like to learn why there was a problem there but fear the technical explanation would baffle me! I guess those pkg files are just pretty much dormant anyways seeing as how they are from past software updates i guess?

    Thanks again yellow and hope that solves studawg7's issue too.

    Danny :) :)
     
  12. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #12
    Well, before you go...

    I suggest putting the iTunesX.pkg BACK in the Receipts folder and run it yet again. If you don't have it, go ahead and download the latest iTunes installer and reinstall it. This will put the package back. The package (.pkg) in the Receipts folder is required for permissions repair, because it contains a Bill Of Materials (BOM) that holds all the proper permissions. Permissions repair compares the currents with the "proper" and corrects based on that.
     
  13. Stormyguy thread starter macrumors regular

    Joined:
    Apr 15, 2002
    Location:
    UK (Sussex)
    #13
    Where do I get the installer from? Do I get that through software update as I don't see them in the list of available updates?

    I also removed a couple of other pkg's as you suggested - guess those arent important?

    edit: I just go to apple and d/load 6.0.2 I guess???

    edit2: Yup, that's got it back in the Library.....
     
  14. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #14
    Cool.. make sure you try running the DU repair permissions again (GUIfied version or the Terminal version, doesn't matter) and make sure it still works.
     

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