I just received my brand new 23" ADC. I thought about buying another dell 2405 but decided to go Apple on this one, since I just got the new apple account with 90 days interest free. My display comes along with two mighty mouses (which basically suck) and I get it all set up. Immediately I notice a major issue! There is a scratch on the INSIDE of the plastic on the lower left of the screen. It is about 1 cm long and extremely noticeable. There is also a stuck green pixel in the middle, which sucks. So I call up my local Apple store, and the hippy who answers tells me I have to come in, make an appointment with some "genius" (who probably knows less about computers than I did when I was in jr. high) and wait around for an hour and a half or more. The last thing I want to do is travel to hippy town (Palo Alto, CA) and sit around the Apple store. So I call up Apple's online store and they tell me to call tech support. I call tech support and the automated agent hangs up on me after 5 minutes. The music stops and I hear a voice telling me to try calling the toll free number again. Wtf? So I call back, and they want to RMA it for repairs. Wait a second -- brand new product, needing repairs? No, I want an exchange, pal. So he tells me to call back to the online store. I do that, and explain the runaround I've had. The lady talks to a supervisor and this is the deal: they're going to mail me labels within 72 business hours. (I assume she means 3 business days, because a business day is 9 hours so that'd be quite a while.) Anyway, when I get the labels I print them out and take the labels and the display to fedex. When fedex scans the labels, Apple sends me a new display. I told her it'd be nice to have someone inspect it to make sure there are no blemishes, because I won't even accept a single dead pixel. She said it's coming from the warehouse where they're built, so it should be looked at before it goes. Yeah, sure. Hopefully I get a nice new display in good working order. Otherwise, I'll end up having to dispute the charge with the credit card company. It was nice of Apple to offer an exchange. She called it an exception, even though there's a procedure in place to handle it. Regardless of which, it looks like Apple will take care of display issues. I know some people are scared to order one, because of the stories we read here about them being unwilling to resolve issues like this. I know I was, and I took a chance. Glad it will work out.