I have recently just purchased my first Mac. It is the 2.53 unibody Macbook Pro and I have been very happy with it so far. Like many others I took advantage of the Back to School promotion to make the laptop cheaper overall. I intend to sell the iPod Nano I purchased and along with the rebate this cuts around £200 off of the price of the Macbook Pro. I thought claiming the rebate would be a simple procedure, simply filling out a form with the serial numbers of the products. Instead, Apple insist on being mailed a rebate form with the labels that are attached to the boxes. In the case of the Macbook Pro, this would require me to cut out the cardboard of my box where the label is so as to not destroy the label by peeling it off. I like to keep my boxes in pristine condition. With the iPod Nano, I will need to open up the box completely and this means that the resale value of both products is reduced. No doubt Apple has made this process more tricky than it sounds in the hope that some people simply don't bother claiming the rebate. I guess that they are also trying to discourage people claiming the rebate with a view to selling as well. I understand that I probably should have found out all of this information before ordering but it is just really annoying. Even more annoying is that the process in the US seems to be much easier. Sorry to rant on... Just needed to release my frustrations.