One of the employees here had a problem with Distiller. The applicationw as not performing it's task and creating a PDF out of an Illustrator EPS. Originally, I trashed his prefs, messed with settings, reinstalled, etc. Nothing worked. So I created him a new user account, reinstalled Acrobat Pro and Distiller and then the app worked! But two days later, the application went back to doing nothing? I am kinda at my wits' end with this guy... any suggestions?