Do repaired iPhone's have a warranty

Discussion in 'iPhone' started by watchthisspace, Dec 14, 2012.

  1. macrumors 6502a

    Joined:
    Apr 11, 2010
    #1
    Hey, so first my iPhone 4 one day decided to lose cellular connectivity and would sit at 'searching' 24/7/ Multiple sim cards from different carriers were tested, to no success and the usual wipe and restore. $280NZD later, my iPhone arrived apparently being repaired.

    However, two weeks later, or today, my 'repaired' iPhone has lost signal once again.

    So as the title says, does a repaired iPhone have a warranty?

    The original purchase warranty has since expired, hence the $280 repair cost.

    Also I noted that my serial number from my old iPhone and the repaired one are both the same. Is that meant to be right?

    I will be ringing Apple first thing in the morning as well. But thought I would ask. I have lost a bit of confidence in Apple's support when I was dealing with my first repair.

    Thanks.
     
  2. macrumors 6502a

    Joined:
    Apr 13, 2012
    #2
    Yes it should.
     
  3. macrumors 68020

    charlieegan3

    Joined:
    Feb 16, 2012
    Location:
    U.K
    #3
    Normally yeah - but it is different in some small ways. Can't remember how.
     
  4. thread starter macrumors 6502a

    Joined:
    Apr 11, 2010
    #4
    That's what I was thinking. I'll post an update after ringing Apple tomorrow. Thanks :)
     
  5. macrumors 68020

    John T

    Joined:
    Mar 18, 2006
    Location:
    UK.
    #5
    Provided the repair was carried out by Apple or one of their Authorised Service Providers, all work is covered by a 90 day Limited Warranty.
     
  6. macrumors 6502

    Joined:
    Mar 11, 2012
    Location:
    Kansas
    #6
    John is correct. It is 90 days or the remainder of your original warranty whichever is longer.
     
  7. thread starter macrumors 6502a

    Joined:
    Apr 11, 2010
    #7
    Just an update for anyone who's interested. Apple are replacing the phone free of charge. This time, instead of me sending the phone away first, they're sending a replacement first and then I'm to send my phone away. Very happy.
     
  8. macrumors regular

    Joined:
    Nov 5, 2012
    #8
    both correct :)

    I'm surprised they repaired it and didn't just replace it.
     

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