DOA Battery on Powerbook

Discussion in 'Macintosh Computers' started by ortuno2k, Dec 19, 2005.

  1. ortuno2k macrumors 6502a

    Joined:
    Nov 4, 2005
    Location:
    Hollywood, FL
    #1
    I just got my 15" PB today and the battery seems to be DOA.
    As soon as I plugged it in to the wall, the power indicator in the battery was green, which was odd because I thought that it was supposed to be orange because the battery was charging.
    Many hours later and while still plugged in, the battery remaining is still 0% and no sign of charging. The estimated time to charge is about 330:00 and oscilates, being more or less.
    I even turned it off completely and left it alone for about 2 hours and still 0%.
    Also, when I turn it on, the system tells me that my date is wrong, but then fixes itself to today's date. Is this caused to a non-working battery?
    The power indicator is green, whether there is a battery or not.
    Should I return it to Amazon or call Apple for a replacement battery?
    Other than that, it's a beauty :)
     
  2. psendeavor macrumors newbie

    Joined:
    Nov 12, 2005
    #2
    Get coconutbattery ( http://www.coconut-flavour.com/coconutbattery/ ) and check the remaining mAh (will probably be 0...).
    My new PB battery died after two weeks; it took three (!) weeks to get a replacement, but now the PB works like a charm.
     
  3. ortuno2k thread starter macrumors 6502a

    Joined:
    Nov 4, 2005
    Location:
    Hollywood, FL
    #3
    It doesn't seem to be charging :(
    I'm calling Apple tomorrow to get a replacement battery.
    I wonder if I can go to an Apple Store and get it there instead of having to wait for it in the mail.

    [​IMG]
     
  4. ortuno2k thread starter macrumors 6502a

    Joined:
    Nov 4, 2005
    Location:
    Hollywood, FL
    #4
    Actually, it might be charging, just very slow.
    I just found out now. Going to leave it plugged in overnight and see what happens.
    Light on charger is still green.
    [​IMG]
     
  5. ortuno2k thread starter macrumors 6502a

    Joined:
    Nov 4, 2005
    Location:
    Hollywood, FL
    #5
    It didn't charge, not even overnight while turned off.
    So I called them today. The rep was very helpful and agreed that there was an issue with doa batteries and told me by my serial # W8542xxxxxxx that my PB was affected.
    He said they would send one right away, and asked for a credit card number just in case I kept both batteries. It's fine by me. I hope this replacement works, that way I could actually use my first Mac portable!
    I guess I'll keep everyone updated, in case anyone else has this same problem.
     
  6. ortuno2k thread starter macrumors 6502a

    Joined:
    Nov 4, 2005
    Location:
    Hollywood, FL
    #6
    I'm very pleased.
    After phoning Apple on the 20th, and less than 48 hours later I have a new, working battery. They shipped the new battery using DHL Next-Day Air.
    :)
     
  7. Ripmax2000 macrumors regular

    Joined:
    Aug 31, 2005
    #7
    There is an issue with a current batch of 15" Powerbooks, the firmware in the battery is faulty. Apple say they will have a firmware update in about a week, until then all they can do is send out replacement batteries.
    The store I work at has about 10 of these Powerbooks refunded because we thought they were faulty, you're not the only one unfortunatly:(
     
  8. alexprice macrumors 6502a

    Joined:
    Jan 8, 2005
    #8
    Hmmmm

    I hope this problem isn't too common, I had conviced to some friends to buy the new 15" Dual layer PowerBooks, one of the users will be using it in Iraq and I really hope that his battery doesn't fail him, the other PowerBook they bought, excactly the same model from the same batch, had a defective battery which I replaced for them this weekend under warranty. I'm thinking about the other guy going back to Iraq next week, maybe I should give him the new battery as it would be very difficult to get Apple Serive out there? What do you guys think????

    Merry Christmas!

    Thanks

    Alex Price
     
  9. Seasought macrumors 65816

    Seasought

    Joined:
    Nov 3, 2005
    #9
    I had to replace my battery after about two weeks of use. So far so good on my replacement battery.
     
  10. CTYankee macrumors 6502

    Joined:
    Jul 18, 2002
    #10
    cool app...

    but I think my battery is dying. I have 22000mah capacity, originally 4200. Hmmm, something ain't right.
     
  11. Seasought macrumors 65816

    Seasought

    Joined:
    Nov 3, 2005
    #11
    I think it's a great idea if you can get him an extra battery. Might not hurt to get him iSkin or some sort of other protective stuff since I know sand is a problem out there. Wish him the best for me.
     
  12. ortuno2k thread starter macrumors 6502a

    Joined:
    Nov 4, 2005
    Location:
    Hollywood, FL
    #12
    There's something weird aboutt his.
    After 1 "charge-discharge" cycle, now the maximum capacity is only 99%.
    What? :eek: Is this the way batteries work? This is my first laptop, so I really don't know.
     
  13. Seasought macrumors 65816

    Seasought

    Joined:
    Nov 3, 2005
    #13
    Sometimes mine will read 99% but it's actually fullly charged. Other times it goes up to 100%.

    Not sure about why that happens with mine.
     
  14. pubwvj macrumors 68000

    pubwvj

    Joined:
    Oct 1, 2004
    Location:
    Mountains of Vermont
    #14
    I got the same thing, DOA battery. Apple's FedExing me a replacement. No biggy. I had that happen once before long ago (10 years?) and Apple always comes through on support.

    The PowerBook 15" screen is beautiful. No lines or waveyness that some people have described. It's bright and crisp. Photos look gorgeous. Everything else seems to be working great. I transfered my stuff from my old Pismo in FireWire Target mode during setup and so far everything appears to have come across perfectly. I did have to update PithHelmet and a couple of other programs as I was still back on Jaguar on the Pismo PowerBook.
     
  15. smartgirlglasse macrumors newbie

    Joined:
    Oct 21, 2005
    #15
    Mine did that, and the next day it was charging at 2% of its original capacity. I took it back to the Apple store and they replaced it, noting it was a common problem in the new pbs.

    Funny thing is that they exchanged my battery and now the new one won't charge. Guess it's back to the store for me!
     

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