Does a cracked iPhone 5 screen mess with the warranty?

Discussion in 'iPhone' started by ltrahhh, Jan 1, 2013.

  1. ltrahhh
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    macrumors newbie

    Joined:
    Jan 1, 2013
    Location:
    Baton Rouge, LA
    #1
    I cracked my screen in October, but just recently the lock screen button has stopped working. If I bring it to an Apple Store would the screen being cracked mess with the warranty at all and stop me from just swapping out phones?
     
  2. Rocko1
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    macrumors 68020

    Rocko1

    Joined:
    Nov 3, 2011
    #2
    Visible damage will void the warranty and you will have to pay. You could get lucky if you are nice and honest though.
     
  3. ltrahhh
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    thread starter macrumors newbie

    Joined:
    Jan 1, 2013
    Location:
    Baton Rouge, LA
    #3
    That's what I was afraid of. Guess I'll shell out the 200.
     
  4. From A Buick 8
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    macrumors 68040

    From A Buick 8

    Joined:
    Sep 16, 2010
    Location:
    Ky Close to CinCinnati
    #4
    Just take it in and talk to them, they can be very understanding.
     
  5. herdnerfer
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    macrumors 6502

    Joined:
    Feb 12, 2011
    Location:
    Saint louis, MO
    #5
    Apple can be nice

    They swapped my iPod Touch with a broken screen because a dropped it with a refurb of the same model when i took it into an Apple Store. Give them a chance and try to look sad and pathetic. (I also brought my supercute 4 year old son with me for extra brownie points..)
     

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