iPad Pro Does AppleCare+ for iPad cover keyboard and pencil?

[ahostmadsen]

When I read the page on Apple's website, that seems to be not the case.

 

[off_piste]

I don't think so but it does cover your Apple wifi router...

 

[aesc80]

They're considered peripherals, so no. Apple won't cover it.

 

[BurgDog]

When I asked this exact question to the person who sold me my iPad at the Apple store he said only iPad itself is covered. Peripherals only get their warranty coverage, no more.

 

[biosci]

I was told by Apple that they are covered if you purchase everything together in one receipt. So iPad, pencil, keyboard and AC. But that's just what they said and I didn't expect it. If it does great...

 

[ahostmadsen]

I was told by Apple that they are covered if you purchase everything together in one receipt. So iPad, pencil, keyboard and AC. But that's just what they said and I didn't expect it. If it does great...

Surprised if true. That's not what it says on Apple's support page.

 

[BurgDog]

I was told by Apple that they are covered if you purchase everything together in one receipt. So iPad, pencil, keyboard and AC. But that's just what they said and I didn't expect it. If it does great...

That's AppleCare for Macs, not AppleCare+ for iPhones and iPads.

 

[Nevaborn]

Interesting info it is true with AppleCare that if you buy something else at the time it gets covered. So I bought my MacBook Pro Dec 2014 and got a SuperDrive for £35-40 and it too is covered. Was a selling point of getting it at the time.

AppleCare+ though only covers the actual device. I don't have it for my iPhone but I would recommend getting it for an iPad Pro.

My phone lives inside a case with a cover but has loads of micro scratches to the screen. It is the coating Apple has applied which is crap on the 6S+. However something soze of an iPad which is thin and has a larger display area along with being more cumbersome than a phone is definitely a damage risk so should be protected.

 

[KiwiAdventure]

Yes AppleCare + covers everything purchased at the time of buying for your iPad. Even the old AppleCare does as well.

I've had Apple iPad coveres replaced 20 months old.

I always get AppleCare + for all my Apple products as I get a higher price when selling usually 2 months before it expires.

New Zealand comsummer law is all products must last for resumable time even if the warranty has finished.

 

[ahostmadsen]

These replies certainly are inconclusive. I will go to the Apple Store and ask them.

 

[997440]

I read this -- AC+ Terms and Conditions purchased on or after Sept. 9, 2015 -- as saying yes, an Apple branded keyboard and pencil would be covered if purchased with your iPad :

.....
1. The Plan. This contract (the “Plan”) governs the hardware service and technical support provided to you by Apple under the above-mentioned plans paid for on either a one-time basis (“Single Pay”) or a monthly basis (“Monthly Pay”). The Plan covers the Apple-branded iPhone, iPad, iPod, Apple Watch or, Apple Watch Sport and the Apple-branded accessories contained in its original packaging (“Covered Device”) listed on your proof of coverage document (“Plan Confirmation”).
.....

http://www.apple.com/legal/sales-support/applecare/applecareplus/docs/applecareplusnaen.html
(Directly above quote and link concern the US terms.)

 

[ahostmadsen]

I went to the Apple Store and asked. The keyboard and pencil are covered for two year as is the iPad, but not for accidental damage. Considering the price range the Pro has gotten into, I think I will add AppleCare+.

 

[KPOM]

These replies certainly are inconclusive. I will go to the Apple Store and ask them.

From my experience, no. The tip of my Apple Pencil broke and AppleCare+ did not cover it. It was $79 for a replacement (which is the deductible on AppleCare+, anyway).

 

[ahostmadsen]

I went to the Apple Store and asked. The keyboard and pencil are covered for two year as is the iPad, but not for accidental damage. Considering the price range the Pro has gotten into, I think I will add AppleCare+.

Now I went to the Apple Store to actually buy AppleCare+. And then I got the opposite reply: no, AppleCare+ does not cover the keyboard and pencil. So, not even Apple Store employees really know the answer. But I think the latest answer must be correct, as it agrees with what is stated on the website.

That's $250 excluded from coverage, so I'm not so sure I will add AppleCare+.

 

[997440]

Now I went to the Apple Store to actually buy AppleCare+. And then I got the opposite reply: no, AppleCare+ does not cover the keyboard and pencil. So, not even Apple Store employees really know the answer. But I think the latest answer must be correct, as it agrees with what is stated on the website.

That's $250 excluded from coverage, so I'm not so sure I will add AppleCare+.

Jeepers, different answers. Apple needs to be clear with this. Thanks for the update.

I'm not arguing with you but on an iPad specific AC page (US):

.....

3.2 Covered Equipment

In addition to the Apple-branded product and accessories contained in the original packaging, “Covered Equipment” includes an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Time Capsule, if used with the Covered Equipment and originally purchased by you no earlier than two years before the Covered Equipment purchase.
.....

http://www.apple.com/legal/sales-support/applecare/appforipadnaen.html

Maybe it's different for the pencil and keyboard.

 

[ahostmadsen]

Jeepers, different answers. Apple needs to be clear with this. Thanks for the update.

I'm not arguing with you but on an iPad specific AC page (US):

http://www.apple.com/legal/sales-support/applecare/appforipadnaen.html

Maybe it's different for the pencil and keyboard.

I think this refers to the AppleCare that comes with a Mac, not the AppleCare+ that comes with an iPad. But, yes, this is very confusing.