Does the one year warranty cover used iBooks with no recepit?

Discussion in 'Macintosh Computers' started by asthmaticinhale, Apr 23, 2004.

  1. macrumors newbie

    Joined:
    Apr 23, 2004
    #1
    I was recently ripped of by some guy on craigslist and unknowingly bought a 900mhz G3 iBook with a faulty logic board.

    Its serial number doesn’t fall under the apple logic board repair program either.

    1.Am I still covered by the one-year apple warranty? (I don’t have a receipt but some guy told me that they could just check the serial number and see when it was sold.) I don’t think the 900mhz G3 iBook has been out that long so it should be under a year.

    2.Does the warranty even cover second-hand users?

    3.Are there any tips on how I should state my claim?

    I would just ask a genius but I don’t want to say the wrong thing and have my warranty voided.


    Thanks a bunch for any help given.
     
  2. macrumors G3

    Counterfit

    Joined:
    Aug 20, 2003
    Location:
    sitting on your shoulder
    #2
    I know there's a procedure for transferring the extended AppleCare, but I don't know about the standard 1 year. As for the service, they could possibly find signs of abuse, and either refuse to repair it, or charge you to repair it.
     
  3. macrumors 68020

    idkew

    Joined:
    Sep 26, 2001
    Location:
    where the concrete to dirt ratio is better
    #3
    1: yes, if it has been less then a year since it was sold. you don't need a receipt to get warranty care from apple.

    2: yes, it is transferrable.
     
  4. macrumors 68020

    Joined:
    Jan 7, 2003
    Location:
    Washington, DC
    #4

    The Apple Warranty makes no mention that it's non transferrable or limited to the original purchaser, so it should cover you if it's within the one year. The real problem will be the lack of a receipt. But I'm sure plenty of people have lost their receipts, so I'd call them up and ask them what to do without a receipt. My guess is that the lack of a receipt simply means that you have less proof of the exact day the computer was purchased, so Apple might cut a few days off.

    Can you file a report with the police and/or craig's list, and maybe find the guy who sold it to you?
     
  5. macrumors 65816

    1macker1

    Joined:
    Oct 9, 2003
    Location:
    A Higher Level
    #5
    When my hard drive went out, I called apple and they told me to take the computer to the local authorized apple repair shop to get it fixed. And they most definite wanted a sales recepit. They wanted to make sure that the Mac was still within the 1 year warranty. The people at the repair shop had to fax apple a copy of the recepit before they would agree to pay for the repairs.
     
  6. macrumors 68020

    idkew

    Joined:
    Sep 26, 2001
    Location:
    where the concrete to dirt ratio is better
    #6

    maybe this is the case with a non-apple store, but i have never shown a receipt for my ipod or my laptop at a real apple store.
     
  7. thread starter macrumors newbie

    Joined:
    Apr 23, 2004
    #7
    i tried to tell the guy that i would sue him and stuff but i dont feel like going through all of that. I did technically try it out before I bought it but it failed when I got home. he said it was "as is." :rolleyes:

    so would it just be safer if i said that i am the original owner and just say i i got it in june sometime but dont have the recepit> or is there some way of knowing that im lying. i regstered it under my name on the website becuase i guess the guy didnt have time to do it but do they know the owners by serial nummber?
     
  8. macrumors 68040

    applemacdude

    Joined:
    Mar 26, 2001
    Location:
    Over The Rainbow
    #8
  9. macrumors 68020

    idkew

    Joined:
    Sep 26, 2001
    Location:
    where the concrete to dirt ratio is better
    #9
    if he registered it, yes.

    if not, they will know when it was purchased/made from the serial number.

    i'd take it in asap, would surely suck if you were two days late.
     

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