dropped iphone, screen active but not responding to touch

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Adutrumque, Mar 8, 2012.

  1. macrumors 65816

    Adutrumque

    Joined:
    Mar 8, 2012
    Location:
    Sweden
    #1
    Hi,


    Ye so the title pretty much covers it up.

    I dropped my iPhone , not far just from the hip and now its not responding to my finger touching the screen. I have tried restarting the phone but I havent restored it, I think its hardware.
    Its jailbroken btw.


    So I think it has to do something with the digitizer or the LCD. Heres the thing, I wanna know which part to buy.


    If the screen is active , I can see everything but I cant touch it, then in what part is there something going on that is not right?


    Is it the http://www.zeetron.com/products/Apple-IPhone-3G-LCD-Replacement-OEM.html
    that I should buy or is it

    http://www.zeetron.com/products/iPhone-3G-Digitizer-Full-Kit.html


    or

    http://www.zeetron.com/products/iPhone-3g-LCD-Plus-Metal-Back.html
    http://www.zeetron.com/iphone-3g-digitizer-glass-and-lcd-repair-service/

    Iam very confused.


    Thank you in before-hand!



    Best Regards,
     
  2. macrumors 6502a

    chambone

    Joined:
    Dec 24, 2011
    Location:
    Netherlands
    #2
    This is a 3G right? What you need is a front panel assembly, which means the front glass plate, the digitizer and the frame that holds the LCD. You say your LCD is fine, so you don't need to buy that. Just swap it.

    Anyway, before spending money you should check if no connectors have come loose as a result of dropping it. Remove the two screws adjacent to the charging port, and pull the screen off with a rubber suction cup. Place it just above the home button. The screen might be stuck a little due to the rubber surround, so don't yank it off without restraint. The screen has three ribbon cables running from it. If one is disconnected that's your problem right there.

    This site has some good guides
    http://www.ifixit.com/Device/iPhone_3G

    If stuff is broken, you need something like this
    http://www.ebay.com/itm/Digitizer-T...888?pt=LH_DefaultDomain_0&hash=item3cbc7e2318

    or

    http://www.ebay.com/itm/iPhone-3G-C...Accessories&hash=item4ab48ad519#ht_3778wt_744

    these include the home button, earspeaker and light/prox sensors.
     
  3. Adutrumque, Mar 8, 2012
    Last edited: Mar 8, 2012

    thread starter macrumors 65816

    Adutrumque

    Joined:
    Mar 8, 2012
    Location:
    Sweden
    #3
    really proffesional answer, thank you very much!

    Ill look into that, ok. The apple store that I went to, here in Nairobi, he said that if it was about loose cables the screen wouldnt be working. I guess there IS a chance this can be about loose cables?


    So ye, ill check into this.


    3G yep
     
  4. macrumors 6502a

    chambone

    Joined:
    Dec 24, 2011
    Location:
    Netherlands
    #4
    The guy that you spoke to was wrong. There's a cable for the LCD, a cable for the digitizer and a cable for speaker/proximity/light. So it's perfectly possible that the LCD works, but the digitizer does not. It is a long shot, but it is possible that the digitizer connector came loose from dropping the phone, and since the phone is now unusable anyway, it's best to check this before spending money :)
     
  5. thread starter macrumors 65816

    Adutrumque

    Joined:
    Mar 8, 2012
    Location:
    Sweden
    #5
    Ok, thanks.

    Well - I checked this video
    http://www.youtube.com/watch?v=uZl5FeZXTwA


    The three connectors he is removing in the beginning , is it these three you're talking about?

    If one of these are loose, this might be the problem?


    Thanks in advance
     
  6. macrumors 6502a

    chambone

    Joined:
    Dec 24, 2011
    Location:
    Netherlands
    #6
    Yeah, it's these three that I'm talking about. I think the digitizer cable is labeled "2".
     

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