Dropped my iPhone 4 and I can't get off the black screen

Discussion in 'iPhone' started by serghinio, Apr 17, 2012.

  1. macrumors newbie

    Joined:
    Apr 17, 2012
    #1
    i barely dropped it i had a case on it ive dropped my phone way harder then that before thats why m so surprised.. can someone please help me i can connect to itunes i can here the vibration when i prese the mute button, but i have no clue what to do please help..
     
  2. macrumors 68000

    Kyotoma

    Joined:
    Nov 11, 2010
    Location:
    Carnegie and Ontario
    #2
    Probably fried your LCD. All it takes is once.
     
  3. macrumors 68040

    Stealthipad

    Joined:
    Apr 30, 2010
    #3
    Help how?

    Time to service or replace. Take it to a Apple store
     
  4. macrumors 65816

    aDRock1154

    Joined:
    Nov 15, 2011
    Location:
    Ohio
    #4
    Have you tried holding the home and power button to reset or will it not let you? I had an issue similar to this the other day where I pulled my iPhone out and it was on, but I couldn't get the screen to turn on. A quick reset for me did the trick...
     
  5. macrumors 68000

    Shadowbech

    Joined:
    Oct 18, 2011
    Location:
    Central U.S.
    #5
    However, OP did state that the phone is working, such that it can connect to itunes, he can hear the vibration.

    The symptom of what you speak of is only when the phone won't turn on at all, no vibration, can't connect to itunes, his case is different, his phone works, but screen doesn't work. He can reset or restore his device and yet still get a black screen.

    My sister had this issue too when she dropped her 3G, the screen turned white, it can turn off, it can connect, but the screen remained white no matter what she does to it.

    OP: It's likely that the impact may have caused some damage internally such that maybe the cable ribbon got disconnected, thus your screen not working. If you are out of warranty, and you have a iPhone 4 it only costs $149.00 to replace (depending on which country you are in). If not you can open your device and see what is wrong with it. You may have to end up ordering screen replacement along with digitizer.
     
  6. macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #6
    Make an appointment at the Apple store and talk to a genius.
     
  7. macrumors 6502

    Joined:
    Aug 27, 2011
    #7
    Time to get a 4S :p

    Does the 4S at least come with Gorilla Glass? Anyone?
     
  8. macrumors 68000

    nwmtnbiker

    Joined:
    Apr 5, 2011
    Location:
    Fidalgo Island
  9. macrumors 6502

    Joined:
    Aug 13, 2011
    #9
    No. Apple don't use Gorilla Glass specifically. They do use something comparable however. That said, GG is overhyped - it isn't the end-all to all display breakages.
     
  10. macrumors newbie

    Joined:
    Jun 12, 2013
    #10
    Can't believe this

    dropping it slightly actually worked. wow.
    :eek::eek::apple:
     

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