DS Lite problem.

Discussion in 'Games' started by sb58, Oct 24, 2006.

  1. sb58 macrumors 6502a

    sb58

    Joined:
    May 14, 2006
    Location:
    Hades
    #1
    my DS Lite had that tiny crack in the hinge but i chose to ignore it. The other day however, my DS Lite more or less exploded. one of the hinges just completely snapped off. What should i do? will Nintendo give me a new one or what? who do i contact?
     
  2. Catfish Jones macrumors member

    Joined:
    Sep 22, 2005
    #2
    The hinge crack is a known manufacturing fault. Nintendo should replace it. Try the store you bought it from first; if they won't take it back, contact Nintendo.
     
  3. 2nyRiggz macrumors 603

    2nyRiggz

    Joined:
    Aug 20, 2005
    Location:
    Thank you Jah...I'm so Blessed
    #3
    ^That depends on the store. You can check the store but I doubt hey will do anything about it. Call Nintendo.


    Bless
     
  4. sb58 thread starter macrumors 6502a

    sb58

    Joined:
    May 14, 2006
    Location:
    Hades
    #4
    and i got the DS Lite on i think June 11th. i doubt they'll give me another one. Who do i call? Tech Support?
     
  5. sb58 thread starter macrumors 6502a

    sb58

    Joined:
    May 14, 2006
    Location:
    Hades
    #5
    ok this is crap. My DS Lite is only a few months old, it's broken because of a manufacturing defect by Nintendo and i might have to pay $75 to fix it? thats ridiculous.
     
  6. Catfish Jones macrumors member

    Joined:
    Sep 22, 2005
    #6
    Why would you have to pay to fix it? Nintendo has already recognized the problem and has taken responsibility for it. You shouldn't have to pay a cent.
     
  7. zap2 macrumors 604

    zap2

    Joined:
    Mar 8, 2005
    Location:
    Washington D.C
    #7

    Wow said you had to pay 75 bucks? Raise some hell! And don't pay!


    Also not to be a jerk, but maybe you should have gotten if fixed when the early cracks showed up ;)
     
  8. GFLPraxis macrumors 604

    GFLPraxis

    Joined:
    Mar 17, 2004
    #8
    Make sure you specify it is the known manufacturing defect. If they think it broke due to you damaging it, they'll charge $75 to fix it, but they should drop the price to $60 because it is within the warranty period.
     

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