DVD Player Crashing

Discussion in 'Mac Apps and Mac App Store' started by yakisoba, Oct 5, 2004.

  1. yakisoba macrumors member

    Joined:
    Jul 1, 2004
    #1
    Hello All,

    I have a G4 15" Aluminum 1.5 GHz PB, running OS 10.3.5. Today, my Apple DVD Player has started crashing immediately upon (attempt to) launch. I insert a DVD, and within a couple of seconds, I receive a "DVD Player has unexpectedly quit" message. Same thing happens when I try to launch DVD Player manually from within Applications.

    Okay, swell. I think, "Maybe this has to do with the latest security patch that I installed last week." So I try switching user accounts (with Fast User Switching), and presto! DVD player runs fine under another user. Okay, so it's not an OS patch. Maybe it's a preference thing. I switch back to my main account and delete the .plist for DVD Player. It didn't help.

    Any ideas???? Thanks.

    Here's a snippet from the crash report:

    OS Version: 10.3.5 (Build 7M34)
    Report Version: 2

    Command: DVD Player
    Path: /Applications/DVD Player.app/Contents/MacOS/DVD Player
    Version: 4.0 (4.0)
    PID: 466
    Thread: 0

    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

    Thread 0 Crashed:
    0 com.apple.DVDPlayer 0x0000b80c 0x1000 + 0xa80c
    1 com.apple.DVDPlayer 0x00033690 0x1000 + 0x32690
    2 com.apple.DVDPlayer 0x0003364c 0x1000 + 0x3264c
    3 com.apple.DVDPlayer 0x00033050 0x1000 + 0x32050
    4 com.apple.DVDPlayer 0x000337b0 0x1000 + 0x327b0
    5 com.apple.HIToolbox 0x927d1fc8 DispatchEventToHandlers + 0x150
    6 com.apple.HIToolbox 0x927d223c SendEventToEventTargetInternal + 0x174
    7 com.apple.HIToolbox 0x927e46e4 SendEventToEventTarget + 0x28
    8 com.apple.HIToolbox 0x927f96dc SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 0x170
    9 com.apple.HIToolbox 0x927ec040 EnableMenuItemCommands(OpaqueEventRef*) + 0x14c
    10 com.apple.HIToolbox 0x927f4c68 HIApplication::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x178
    11 com.apple.HIToolbox 0x927d1fc8 DispatchEventToHandlers + 0x150
    12 com.apple.HIToolbox 0x927d223c SendEventToEventTargetInternal + 0x174
    13 com.apple.HIToolbox 0x927e46e4 SendEventToEventTarget + 0x28
    14 com.apple.HIToolbox 0x9282be3c SendMenuOpening(MenuSelectData*, MenuData*, double, unsigned long, __CFDictionary*, unsigned char, unsigned char*) + 0x2f4
    15 com.apple.HIToolbox 0x92986530 _SimulateMenuOpening + 0x48
     
  2. Macs R Us macrumors 6502

    Joined:
    Mar 8, 2004
    Location:
    Here on My Mac(s) in my house in the USA!
    #2
    Well I know some one that makes DVD's on his Mac and hes and expert, I shall e-mail him and let you know what he says...
     
  3. osprey76 macrumors 6502

    Joined:
    May 3, 2004
    Location:
    Oklahoma City, OK
    #3
    Did you try trashing your DVD Prefs file from ~/Library ? Corrupt preference files can cause problems like this with any app.

    Edit: Missed your comment about about doing this already. Does it have more than one plist hidden away?
     
  4. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #4
    Check on these:

    ~/Library/Application Support/DVD Player Bookmarks/
    ~/Library/Application Support/DVD Player Scripts/
    ~/Library/Preferences/com.apple.DVDPlayer.plist
     
  5. yakisoba thread starter macrumors member

    Joined:
    Jul 1, 2004
    #5
    I figured it out.

    So, the last line of the snippet that I posted from error report got me thinking:

    15 com.apple.HIToolbox 0x92986530 _SimulateMenuOpening + 0x48

    I use MenuMaster and FruitMenu from unsanity.com. While these have never been an issue in the past, I figured that maybe they or their preferences somehow got corrupted. I turned them both off, and DVD Player ran fine. I turned them back on, and reselected each of the preference settings, saved them, and DVD Player still runs fine.

    Thanks for the input, everyone!
     
  6. osprey76 macrumors 6502

    Joined:
    May 3, 2004
    Location:
    Oklahoma City, OK
    #6
    Thanks for posting the solution you found. One more thing to look for in the future!
     
  7. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #7
    Another Unsanity haxie bites the dust. Glad you found the culprit(s).
     

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