E-Mail and attachment compatibility

Discussion in 'Mac Basics and Help' started by Michael7k, Dec 27, 2005.

  1. Michael7k macrumors member

    Joined:
    Sep 9, 2005
    #1
    I set my mother's new iMac before Christmas. She states many of her e-mails are being returned in particular AOL messages. Also, many of her picture attachments can not be opened by others in particular PC others.

    Am I possible mistaken yet I remember when setting my PowerMac up a year ago I read or did something that enhanced or allowed compatibility with PC's on e-mail attachments? At this point, of the switch I’m feeling very guilty, as I seem to have less patience with my mother than others. I don't think it was a bad idea to switch my mother and dad? Yes, I could refrain from intertwining family physiology and computer science.

    Any ideas or input would be greatly appreciated.

    Michael
     
  2. Doctor Q Administrator

    Doctor Q

    Staff Member

    Joined:
    Sep 19, 2002
    Location:
    Los Angeles
    #2
    Universal picture formats like jpeg, png, and gif are the most common and should be openable on any type of computer. What kind of picture files is she attaching that people can't open?

    If a file on her Mac would be openable on a PC at all (no matter how it got to the PC), it should be openable when sent via e-mail.
     
  3. Blue Velvet Moderator emeritus

    Joined:
    Jul 4, 2004
    #3
    Is she using Mail? There is the Windows-Friendly attachment checkbox at the bottom of the window when browsing for the file you wish to attach.

    I send stuff to work all the time like this and there's never any probs. Or is it maybe a sinister AOL thing?
     
  4. Michael7k thread starter macrumors member

    Joined:
    Sep 9, 2005
    #4
    TThank you for your assistance with the question. I dropped by to see her and recognized some of it she was mistyping and e-mail address. I did check the box windows friendly box at the bottom of the page. That will assist her a great deal when sending her pic files. Thanks again for the help.

    Michael
     
  5. SmurfBoxMasta macrumors 65816

    SmurfBoxMasta

    Joined:
    Nov 24, 2005
    Location:
    I'm only really here at night.
    #5
    FYI.....

    Mac AoHell has ALWAYS been screwy for pics from macs to peecees......sometimes it works, sometimes it dont, never can tell
    problems reported 100m times, never permanately fixed yet...
    they don't care about mac users enough to fix it, lazy bastards :(

    best advice: ween momma off it 4 sure :)
     

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