Eddy Cue and Craig Federighi Discuss Bloated Software Accusations, Upcoming iTunes Plans

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Feb 12, 2016.

  1. MacRumors macrumors bot


    Apr 12, 2001

    Eddy Cue and Craig Federighi spoke with John Gruber in this week's episode of "The Talk Show," where they commented on recent opinions that Apple's software isn't up to snuff and offered some details on a new version of iTunes coming in OS X 10.11.4.

    Last week, Re/code's Walt Mossberg wrote a piece entitled "Apple's Apps Need Work," pointing towards a "gradual degradation" in quality in several Apple apps and services like iCloud, Mail, and Photos. iTunes for the desktop was one of the most heavily criticized apps, with Mossberg saying he "dreads" opening it because it's "bloated, complex, and sluggish."

    During the podcast, Gruber asked Eddy Cue about Mossberg's opinion, prompting him to give some background on how Apple wanted the iTunes experience to work. iTunes, Cue said, was designed at a time when people synced their devices via cable, so offering a centralized place with all of a user's content was key. With Apple Music, Apple decided on a design that would put music front and center while also integrating cloud music with hard copies purchased through iTunes.


    "We decided in the short term that what we wanted to do is really make it when you're in music and iTunes, all you see is music," said Cue. He went on to explain that Apple is continually re-evaluating iTunes, and there are plans to release a refreshed version alongside OS X 10.11.4 next month.
    Cue and Federighi went on to talk about the issues that arise whenever Apple makes major changes to software, as there are always people who prefer not to see significant changes. According to Federighi, there's a "tricky balancing act" with software updates.
    The two also highlighted the immense scale that Apple is working on, with more than 1 billion active devices and 782 million iCloud users. More than 200,000 iMessages per second are sent at peak times, and there are more than 750 million transactions per week in the iTunes Store and the App Store. Apple Music has grown to 11 million subscribers and more than 2.5 million errors in Maps have been fixed, a number presented as evidence that Apple is continually working on its software.

    "I would say first there's nothing we care about more," said Federighi, speaking on Apple's software and services. He believes Apple's core software quality has improved significantly over the course of the last five years, but pointed towards an ever-raising bar that pushes Apple to keep evolving and implementing new features. "Every year we realize the things we were good at last year and the techniques we were using to build the best software we can are not adequate for the next year because the bar keeps going up," he said.

    Federighi and Cue's full discussion with John Gruber about the state of software, the desktop version of iTunes, and Apple's efforts to expand its public beta program, can be listed to over on the Daring Fireball website.

    Article Link: Eddy Cue and Craig Federighi Discuss Bloated Software Accusations, Upcoming iTunes Plans
  2. DeathChill macrumors 68000

    Jul 15, 2005
    The problem is the insane amount of irritating bugs and glitches. Was that addressed?
  3. sza macrumors 6502

    Dec 21, 2010
    Craig should replace Tim as CEO. Tim is just the COO.
  4. LordVic macrumors 68040

    Sep 7, 2011
    I think iTunes has hit the size of what it does that it should be split back out into multiple Applications

    iPod - your own music library
    Music - Streaming music service
    iRadio - The streaming radio
    etc, depending on functionality

    Also: start working on web applications for a few of these, like radio / music.

    And finally fix the ridiculously large gaping memory leak hole that has existed in iTunes for what feels like a decade already.
  5. Macdude2010 macrumors 65816


    Mar 17, 2010
    The Apple Store
  6. rizzo41999 macrumors regular


    May 27, 2009
    I don't know. The newest versions of the iTunes have been horrible. Personally, I miss the older older UI
  7. Mr_Brightside_@ macrumors 68000


    Sep 23, 2005
    The 6ix
    Awesome to see lots of grand statements being made!
  8. blacktape242 macrumors 6502a


    Dec 17, 2010
    Sacramento, CA
    i think a deep look at iTunes is a must. there has to be a better way to use this app.
  9. Mr_Brightside_@ macrumors 68000


    Sep 23, 2005
    The 6ix
    Any idea if they closed by saying 'We have big things coming' and 'this is the best software lineup yet'?
  10. TheRemix18 macrumors newbie

    Jul 5, 2015
    A web app would be great with apple music/itunes match.
  11. Tapdawg macrumors regular

    Feb 26, 2008
    They really should separate it into 2-3 apps:

    1. Music Storage
    2. Music Streaming
    3. Music Store
  12. mporcheron macrumors member


    Nov 13, 2011
    Nottingham, UK
    The phrase "rose-tinted glasses" springs to mind.
  13. David O"Donoghoe macrumors newbie

    David O"Donoghoe

    Feb 12, 2016
    Yes, I'm going to be 'that guy'.
    Could you please proof-read your article, and fix all the erors?
  14. PhiLLoW macrumors 6502

    May 31, 2014
    Yes. People are serious about their music. And iTunes ****ed up my entire collection two times. I will never again let a program organize any of my files.
  15. MDomino macrumors member

    Jun 15, 2012
    "Recent opinions", ha.

    Sorry, not to sound like a hipster here, but opinions about iTunes being bloated have been around since like what … 2007?
  16. duffman9000 macrumors 68000

    Sep 7, 2003
    Costa Mesa
    Of course not. After making CC choppy it's finally going to be chop-free again in iOS 9.3. It only took them like 6 months to fix that. Make that 9 months if you include the betas. That's quality folks.
  17. mbrannon47 macrumors regular

    Jun 20, 2010
    Should be "err on the side of."
  18. Slix macrumors 6502a


    Mar 24, 2010
    While iTunes' default view modes and services have changed drastically over the past few years, there are plenty of options in it to set it back similar to how it used to look and feel.

    This is my set up right now.
    Screen Shot 2016-02-12 at 3.37.39 PM.png

    That said, I do think there is work to be done as far as iTunes goes, as well as Mail (why is swipe to delete/flag/mark unread in there but swipe down to refresh mail not?), so I'm hopeful that they refine or completely change some things for the better at some point.
  19. BillyMatt87 macrumors 6502a

    Dec 23, 2013
    If Apple does a major overhaul of the music app and splits up the streaming and radio services into separate apps, I may consider buying iOS devices again.
  20. Moonjumper macrumors 68000

    Jun 20, 2009
    Lincoln, UK
    iTunes biggest problem is it is inconsistent. Music is treated differently to Movies, and TV Programmes are different again, and so on.

    Functionality has been removed for display options. I much prefer a list view, but that is gone in many areas.

    p.s. I don't use Apple Music (and don't plan to) and I sync with a cable (it gets me to make a local backup regularly)
  21. BornAgainMac macrumors 603


    Feb 4, 2004
    Florida Resident
    iTunes is terrible for large movie and TV show libraries. I have to use a third part app to handle a very large library across multiple drives. Cloud is a joke too. I can't count on a movie I purchase today showing up in iCloud tomorrow. Movies and TV show just disappear without any warning.
  22. Andy-V macrumors 6502

    Oct 1, 2007
    I think that would be too extreme, that's all music functionality and should be in one App in my opinion. I would split like so:

    iTunes - All Apple's music-related functionality, with a store, streaming etc.
    Video - As above, but for video like movies, TV Show's etc.
    iOS Manager - Sync & Update iOS devices. Plugs into the above apps to fetch playlists & content.
  23. ck2875 macrumors 6502a


    Mar 25, 2009
    Doesn't that technically mean they aren't continuing?

    They think they've designed iTunes?
  24. BillyMatt87 macrumors 6502a

    Dec 23, 2013
    He's barely competent as software VP. Scott Forstall needs to return and set things straight!
  25. dazed macrumors 6502a

    Jun 23, 2007
    The fact it's called iTunes but its also meant to hold movies, books, apps etc points to the problem.

    They just took what they had and shoved in a bunch of features to deal with other media formats and what you get is bloatware that doesn't do anything particularly well.

    They need to start with a clean slate.

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