Eligible for a replacement?

Discussion in 'iPhone' started by Macaroooon, Nov 25, 2012.

  1. macrumors 6502

    Joined:
    Sep 9, 2012
    #1
    I've asked before, but wanted to get opinions one last time.

    My iphone 5 has a few issues:


    a) iMessage isn't working, spoken to an advisor at apple, and still a month and a half later doesn't work
    b) the volume without headphones is weird, kind of dips occasionally and is vey annoying
    c) battery life - it's never been great but yesterday on a full charge, with general use it lasted 3 hours - this was with brightness very low, and no apps running in the background, i only used it to call and text
    d) it's frozen twice when messaging someone for no apparent reason
     
  2. macrumors 65816

    Joined:
    Nov 15, 2010
    #2
    For the battery alone you should be able to get a replacement.
     
  3. thread starter macrumors 6502

    Joined:
    Sep 9, 2012
    #3
    Ah right, thank you.

    It's annoying as some days it's fine and will last 5 hours, but there have been days where I've been shocked at how quickly it drains.
     
  4. macrumors 65816

    Joined:
    Nov 15, 2010
    #4
    Same here with my 4S. :( I'm gonna go to my local apple store and get it replaced. Ugly yellow screen + dead pixels + inconsistent battery. Just wish I didn't have to lose iOS 5 as a result.
     
  5. thread starter macrumors 6502

    Joined:
    Sep 9, 2012
    #5
    Question about getting a replacement

    I'm hoping to get my iPhone 5 replaced, however my friend has told me if I go into the store (UK) they will give me a refurbished phone rather than a brand new one, but if I send it off I'll get a brand new one.

    Is this true?
     
  6. macrumors 6502

    Joined:
    Jan 1, 2011
    Location:
    PA
    #6
    Mine is having battery, call and wifi issues even after a restore. I'm hoping to get it replaced today. I might get a refurb to today. I got a refurb when I had problem with my iPhone 4 and it worked good as new until I broke the speaker. Don't let a refurb scare you. Apple send the phones through extensive testing before putting them back out on the market.
     

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