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eMac not initializing USB modem?

Discussion in 'PowerPC Macs' started by JanS, Jun 29, 2009.

  1. macrumors newbie

    #1
    Have older eMac with OX10.4, previously using external modem with dial-up. Just got Verizon UM175 USB modem and data plan. Mac wouldn't recognize modem. Installed Verizon VZNavigator software, setup, and launched. It recognizes modem, shows 3 out of 4 bars signal, and did 'successful initialization' of modem. BUT when telling it to connect to web, get error message saying "backchannel port failed to initialize." Anyone have a clue what to start checking? Verizon Mac rep doesn't. BTW, modem does work with PC laptop. thanks.
     

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