Email app keeps telling me my password is wrong even though it is correct

Discussion in 'iOS 5 and earlier' started by kat.hayes, Dec 6, 2011.

  1. kat.hayes
    Expand Collapse
    macrumors 6502a

    Joined:
    Oct 10, 2011
    #1
    Occasionally the email app will not download my gmail and a prompt comes up asking me to reenter the password because it's incorrect. The password is correct and I reenter the correct one. I'm able to check my gmail in safari, it's just the email app not working. It has happened before though it just starts working again. Today it has stopped working for several hours. Any idea why it might be doing this? I have gmail setup as an exchange account.

    Thanks.
     
  2. BigB82
    Expand Collapse
    macrumors 6502a

    Joined:
    Mar 26, 2009
    Location:
    florida
    #2
    i had the same issue it was SUPER annoying the best quickest fix I found was to go in google and change my pw and reinput the new pw in exchange and in all my other settings
     
  3. Xenomorph
    Expand Collapse
    macrumors 65816

    Xenomorph

    Joined:
    Aug 6, 2008
    Location:
    St. Louis
    #3
    Yeah, I had a password with a space in it, and my iPhone would get it "wrong" half the time, telling me my password was wrong, even when I entered it correctly.

    The only fix I found was to simply change my password to something else. Something less complex.
     
  4. Almy
    Expand Collapse
    macrumors 6502

    Joined:
    Sep 27, 2008
    #4
    I had the same problem a few weeks ago. Even though the password was correct I kept getting a failure message. After some googling I found the google captcha site and that fixed my problem.

    https://accounts.google.com/DisplayUnlockCaptcha

    It happened a couple more times but that still fixed it. Haven't had trouble since but if I do I'll just try to find a way to disable it.
     
  5. kicko
    Expand Collapse
    macrumors 65816

    Joined:
    Aug 26, 2008
    #5
    Just turn the phone off and power back up. That fixes it everytime my Gmail feels like acting up. If after that i'd look at maybe a password reset but power down has always worked for me
     
  6. gwang73
    Expand Collapse
    macrumors 6502

    gwang73

    Joined:
    Jun 14, 2009
    Location:
    San Francisco Area
    #6
    Have you tried to setup gmail as an exchange account rather than an IMAP account?

    I've run into the same issue before but not after I switched my setup to exchange.
     
  7. rhett7660
    Expand Collapse
    macrumors G3

    rhett7660

    Joined:
    Jan 9, 2008
    Location:
    Sunny, Southern California
    #7
    Thank you, this seems to have done the trick, it was driving both me and the wife nuts. Worked like a charm.
     
  8. john.orban
    Expand Collapse
    macrumors newbie

    Joined:
    Feb 20, 2009
    #8
    Thanks, Almy

    The Captcha link did it for me. I have an iMac, iPhone, Mac Pro, MacBook, iPad and iPad Mini - I guess Google thought I was trying to pull something on them.

    Thanks for the link.

    John
     
  9. Almy
    Expand Collapse
    macrumors 6502

    Joined:
    Sep 27, 2008

Share This Page