Hard to say. The complaints on FaceBook have largely disappeared the last time I checked. I would say that after their initial catastrophes in terms of quality control, missed shipping dates, etc, the case I eventually received is the nicest one I have.
+1. I think they (and many others) had initial problems ramping up production and quality to meet the overwhelming demand for iPad 2 cases. They did the right thing though and sent much improved replacement cases to all their initial purchasers at no charge. I still continue to use the Enki Genius case with the Apple Smart Cover. I also have other cases that I use depending on the particular circumstances.