User is attempting to relink image files in an EPS document. When he does this, the images simply blank out and nothing is added to the file. I have tried reinstalls of the app, the CS suite, deletion of preferences, and also created a new profile on the machine and attempted to replace them within there. Nothing has worked so far, and when the files are opened on other Macs in the dept., the image files replace easily. Very strange situation. He is running CS on a 1.8 G5 with OS 10.3.9. Any help would be greatly appreciated.