Error 4MEM/2/40000000: 0xa9F79398 Apple Hardware Test

Discussion in 'Mac Basics and Help' started by stefano3486, May 10, 2010.

  1. stefano3486
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    macrumors newbie

    Joined:
    Apr 28, 2010
    #1
    Hi,
    i Have bought 3 days ago on the Apple Store Online the new MacBook Pro 13"...
    I have made for precautions, the Apple Hardware Test, and it has turned out this error: 4MEM/2/40000000: 0xa9F79398
    What means? it is a serious problem? what advised to make?
    Sorry for the english but i'm Italian :)
     
  2. MrCheeto
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    macrumors 68030

    MrCheeto

    Joined:
    Nov 2, 2008
    #2
    It looks like bad memory. I'd call Apple to have the part replaced.
     
  3. stefano3486
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    thread starter macrumors newbie

    Joined:
    Apr 28, 2010
    #3
    Thank you so much for the fast answer! Therefore it is the ram defective?
    Calling the Apple they can only replace the ram to me?
     
  4. MrCheeto
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    macrumors 68030

    MrCheeto

    Joined:
    Nov 2, 2008
    #4
    I would assume so. RAM is considered user-replaceable, so Apple may just send you a stick of RAM.
     
  5. stefano3486
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    thread starter macrumors newbie

    Joined:
    Apr 28, 2010
    #5
    Ok, now i will call Apple iTaly, and i will wonder the substitution of the ram...
    Thanks you very much for the answer,
    I will hold updated the post with what's new
     
  6. stefano3486
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    thread starter macrumors newbie

    Joined:
    Apr 28, 2010
    #6
    Ok, i have call the Apple and they have supplied to the substituption of MacBook!!! :D
     
  7. JediMeister
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    macrumors 68040

    Joined:
    Oct 9, 2008
    #7
    Wow, nice. Sounds like they DOAed the unit as a courtesy; I wouldn't want to take the bottom case off a ~ 3 day old MacBook Pro either, honestly, and I have hardware certification...
     

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