Error message with AppleTV

Discussion in 'Apple TV and Home Theater' started by downingp, Nov 14, 2008.

  1. macrumors 6502a

    Joined:
    Jun 26, 2006
    #1
    Has anyone seen this error message before? My AppleTV seems to lose the wireless connection pretty easily. When I try to sync my AppleTV I will get this error message. I have had my AppleTV for a little while now and have never seen this message before. I don't think I have any firewalls setup.

    [​IMG]

    any thoughts? thanks.
     
  2. macrumors G3

    Kilamite

    Joined:
    Mar 20, 2007
    Location:
    Scotland
    #2
    What router are you using? Wireless? If so, try changing the network channel. It is possible that your neighbour has bought a wireless router and it is operating on the same channel and causing interference.

    I had trouble finding a wireless channel that my Apple TV and MacBook Pro along with some PC's all worked.
     
  3. thread starter macrumors 6502a

    Joined:
    Jun 26, 2006
    #3
    I am using an Airport Extreme as a wireless network in my home. My internet has been acting up lately too. I called my internet provider and they said everything was fine on their end.
     
  4. macrumors G3

    Kilamite

    Joined:
    Mar 20, 2007
    Location:
    Scotland
    #4
    Well did you try what I suggested with the wireless channel?
     
  5. thread starter macrumors 6502a

    Joined:
    Jun 26, 2006
    #5
    I am looking into changing the channel now. The channel is set to automatic and is on channel 9. does it matter which channel I use?
     
  6. macrumors G3

    Kilamite

    Joined:
    Mar 20, 2007
    Location:
    Scotland
    #6
    Well, different channels are prone to interference depending on what else is in the surroundings. As I said, if your neighbour has a new wireless router and it is transmitting on channel 9, it'll cause interference and problems.

    Try channel 11.
     

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