I did at one time, but the orders I've had so far this year have been sub-par to my experiences previously. Of course, I and you have only had their roasted offerings as their usual business is in green beans which we don't buy.
The last order of the beans I bought from them, the "Espresso Classic" was roasted a month before I received them and took 11 days to receive. I made two cups of it and haven't touched it since. I contacted them about the not so fresh beans and after several attempts, via email, telephone, Twitter and Instagram, over the period of a week, they finally got back to me and apologized. They're going to ship me a new batch the next time they roast, free of charge and offered me a discount on a future order.
The last batch of "Liquid Amber" did not taste nearly as good as I remembered it did in espresso and ended up bringing it into my office to be consumed as French Pressed and it was okay for that purpose.
I'll gladly accept the free beans forthcoming to me but I have doubts I'll order from them again, at least in the near future.
Well, their green beans are top notch, I'll say. I have pulled some delightful shots with some preroasted Liquid Ambrr, but I admit that when I tried FP and other brew methods it was merely fine.
That bears out my experience, too, to a certain extent, and it is interesting that you both have come to a someway similar conclusion.
Mind you, I think that
@SandboxGeneral's observation that he and I bought only their pre-roasted beans - and, in general, the company specialises in the production of green beans - is a most salient one in the circumstances. Thus, it is entirely possible that we did not receive what they would have regarded as the very best expression of their products, as their focus lies elsewhere, namely with the production and sale of coffee in the form of green beans.
Having said that, - given the cost of transport - I doubt I will be ordering from them again, whereas I will most happily place further orders with Intelligentsia when the mood takes me.
Now, please don't think that I am criticising anyone - we all recommend what we think is really good at a given time, and are happy to share our experiences. Besides, personal taste is a very subjective thing - these days, my preferences are for the clean, clear, bright notes of Ethiopian, and while I will drink dark roasted coffees, I find that I do need to take sugar with them, too.