Bought an o2 UK iPhone today, friday 09 Nov, and taking it back tomorrow morning.
After much in-depth conversation with 3 or 4 'knowledgeable o2 advisors' in a variety of o2 stores regarding tariff policies and transferring existing tariffs on to the iPhone it was assured to me that I could transfer my existing £25/mnth 1000 texts, 500 off-peak minute 12 month contract o2 tariff on to the iPhone.
Accepting this iPhone purchased returned home to 'activate' to be confronted with the 3 tariffing options, the 'cheapest' being £35/mnth 200 texts and 200 minutes, 18 month contract- no thanks. After much lengthy unproductive/repetitive conversation with a very rude o2 phone centre advisor and after a loss of patients the decision to return the iPhone for I'm promised 'full money back', I hold my breathe.
R J Deathe
After much in-depth conversation with 3 or 4 'knowledgeable o2 advisors' in a variety of o2 stores regarding tariff policies and transferring existing tariffs on to the iPhone it was assured to me that I could transfer my existing £25/mnth 1000 texts, 500 off-peak minute 12 month contract o2 tariff on to the iPhone.
Accepting this iPhone purchased returned home to 'activate' to be confronted with the 3 tariffing options, the 'cheapest' being £35/mnth 200 texts and 200 minutes, 18 month contract- no thanks. After much lengthy unproductive/repetitive conversation with a very rude o2 phone centre advisor and after a loss of patients the decision to return the iPhone for I'm promised 'full money back', I hold my breathe.
R J Deathe