Exc_bad_access & Kern_protection_failure

Discussion in 'Mac Apps and Mac App Store' started by davekr, Dec 2, 2005.

  1. davekr macrumors member

    Dec 2, 2005
    first time poster...

    today I had a printer hang up, and aborted a couple of print jobs....


    I installed palm desktop and updated a handheld pda w/software...

    then, attempted to install a piece of software (suze orman will & trust kit)

    I cannot get beyond clicking on the installer icon for this program, the splash screen comes up, then the error screen comes up describing the failure?

    powerbook 15" G4 1.67 OS 10.4.3

    (BTW this software installs just fine on a sister 17" powerbook G4 1.67 OS 10.4.3?)

    here's my failure log....

    thanks in advance for your thoughts!

    Date/Time: 2005-12-01 20:46:27.343 -0800
    OS Version: 10.4.3 (Build 8F46)
    Report Version: 3

    Command: setup
    Path: /Volumes/Suze Orman Ultimate Protect/Ultimate Protection Setup.app/Contents/MacOS/files/setup
    Parent: WindowServer [59]

    Version: 10.0 (10.0r188, Copyright ©1985-2003 Macromedia, Inc.)

    PID: 233
    Thread: 0

    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

    Thread 0 Crashed:
    0 DPLibpwpc 0x01067cf0 0x1008f90 + 388448
    1 DPLibpwpc 0x0116c0b8 0x1008f90 + 1454376
    2 DPLibpwpc 0x01175734 0x1008f90 + 1492900
    3 DPLibpwpc 0x01170d94 0x1008f90 + 1474052
    4 DPLibpwpc 0x011708ac 0x1008f90 + 1472796
    5 DPLibpwpc 0x01170230 0x1008f90 + 1471136
    6 DPLibpwpc 0x01170110 0x1008f90 + 1470848
    7 IMLLib 0x012acad4 0x1220270 + 575588
    8 DPLibpwpc 0x0116ff30 0x1008f90 + 1470368
    9 DPLibpwpc 0x01093770 0x1008f90 + 567264
    10 DPLibpwpc 0x010aa114 0x1008f90 + 659844
    11 DPLibpwpc 0x010ebac4 0x1008f90 + 928564
    12 DPLibpwpc 0x010201e4 0x1008f90 + 94804
    13 DPLibpwpc 0x01020274 0x1008f90 + 94948
    14 ProjLib 0x012ecbd4 0x12e9ca0 + 12084
    15 ProjLib 0x012f1070 0x12e9ca0 + 29648
    16 Projector Resources 0x01008408 0x1008000 + 1032
    17 ...ple.CoreServices.CarbonCore 0x90b66510 CCFM_LaunchApplication + 488
    18 LaunchCFMApp 0x000024b0 main + 388 (crt.c:355)
    19 LaunchCFMApp 0x00001b7c _start + 348 (crt.c:272)
    20 LaunchCFMApp 0x00001a1c start + 60

    Thread 1:
    0 libSystem.B.dylib 0x9000b208 mach_msg_trap + 8
    1 libSystem.B.dylib 0x9000b15c mach_msg + 60
    2 com.apple.CoreFoundation 0x9075d114 __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x9075ca18 CFRunLoopRunSpecific + 268
    4 com.apple.audio.CoreAudio 0x914001dc HALRunLoop::OwnThread(void*) + 264
    5 com.apple.audio.CoreAudio 0x913fff7c CAPThread::Entry(CAPThread*) + 96
    6 libSystem.B.dylib 0x9002b200 _pthread_body + 96

    Thread 0 crashed with PPC Thread State 64:
    srr0: 0x0000000001067cf0 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
    cr: 0x44002242 xer: 0x0000000020000007 lr: 0x000000000116c0b8 ctr: 0x00000000901265d8
    r0: 0x000000000000001b r1: 0x00000000bfffe3e0 r2: 0x00000000000d1000 r3: 0x000000000185a41c
    r4: 0x0000000000000000 r5: 0x00000000bfffe4a0 r6: 0x00000000bfffe894 r7: 0x00000000bfffe99c
    r8: 0x0000000000000000 r9: 0x000000000000004e r10: 0x00000000bfffe780 r11: 0x000000000185a41c
    r12: 0x00000000901265d8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
    r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x00000000018cbe00
    r20: 0x00000000003e5690 r21: 0x00000000bfffe4a0 r22: 0x00000000bfffe894 r23: 0x00000000bfffe99c
    r24: 0x0000000000000001 r25: 0x00000000bfffe780 r26: 0x0000000000000001 r27: 0x0000000000000000
    r28: 0x0000000000000000 r29: 0x00000000000e2578 r30: 0x00000000003ab7e0 r31: 0x0000000000000000

    other than trying different software to accomplish the same task, are there any ways to repair what's going on?

    I did read somewhere in the knowledge base that one should "repair permissions" each time one installs software that uses an installer program?

    how does one repair the EXC_BAD_ACCESS & KERN_PROTECTION_FAILURE in the apple world?

    I have only been a mac user for about 6 months, although this type of problem is something that is common on the WIN side of the world, I hope it's not, FORMAT & re-install.....
  2. robbieduncan Moderator emeritus


    Jul 24, 2002
    From the looks of it the installer (or whatever it is you are trying to run) is either reading from or writing to some memory it does not own. It appears to be trying to do something CoreAudio related.

    Do you have any non-standard Audio Units installed? Any other software differences between this machine and the one that works?
  3. davekr thread starter macrumors member

    Dec 2, 2005
    other than the palm desktop (which I un-installed manually) the machines are indentical (17" v. 15" both G4 1.67's 10.4.3), which is why I'm pulling hair out here.....

    what might be the fix?
  4. yellow Moderator emeritus


    Oct 21, 2003
    Portland, OR
    There should be more to this crashlog.. please post the rest.
  5. gekko513 macrumors 603


    Oct 16, 2003
    It's thread 0 that crashes.

    # DPLLib
    # IMLLib
    # ProjLib
    These are the Macromedia Shockwave libs in /Library/Application Support/Macromedia/Shockwave 10/Shockwave.bundle. Maybe there's something wrong with them. It sounds a bit far fetched, though, but it's either them or something that calls functions in these libs that cause the crash.

    Either that, or there are some other libs with the same names.
  6. davekr thread starter macrumors member

    Dec 2, 2005
    the max character limit chimed in.....

    Binary Images Description:
    0x1000 - 0x2fff LaunchCFMApp /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
    0x27f000 - 0x2ce3c7 CarbonLibpwpc PEF binary: CarbonLibpwpc
    0x2ce3d0 - 0x2e66bd Apple;Carbon;Multimedia PEF binary: Apple;Carbon;Multimedia
    0x2e7c00 - 0x2e998b Apple;Carbon;Networking PEF binary: Apple;Carbon;Networking
    0x30cf60 - 0x30d012 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation
    0x30d220 - 0x30d2d5 CFMPriv_DVComponentGlue PEF binary: CFMPriv_DVComponentGlue
    0x30d510 - 0x30d5b3 CFMPriv_QuickTime PEF binary: CFMPriv_QuickTime
    0x30d630 - 0x30d6a7 CFMPriv_System PEF binary: CFMPriv_System
    0x30d950 - 0x30da20 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound
    0x30daa0 - 0x30db73 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels
    0x30dc50 - 0x30dd0b CFMPriv_Help PEF binary: CFMPriv_Help
    0x30dd10 - 0x30ddda CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
    0x30de60 - 0x30df36 CFMPriv_HTMLRendering PEF binary: CFMPriv_HTMLRendering
    0x30dfb0 - 0x30e083 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture
    0x30e110 - 0x30e1f5 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices
    0x30e270 - 0x30e346 CFMPriv_OpenScripting?MacBLib PEF binary: CFMPriv_OpenScripting?MacBLib
    0x30e420 - 0x30e4de CFMPriv_Print PEF binary: CFMPriv_Print
    0x30e500 - 0x30e5cd CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
    0x30e650 - 0x30e732 CFMPriv_SpeechRecognition PEF binary: CFMPriv_SpeechRecognition
    0x30e7b0 - 0x30e883 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore
    0x30e900 - 0x30e9d3 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
    0x30eab0 - 0x30eb72 CFMPriv_AE PEF binary: CFMPriv_AE
    0x30eb80 - 0x30ec45 CFMPriv_ATS PEF binary: CFMPriv_ATS
    0x30ecc0 - 0x30ed97 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
    0x30ee20 - 0x30ef03 CFMPriv_FindByContent PEF binary: CFMPriv_FindByContent
    0x30ef80 - 0x30f05a CFMPriv_HIServices PEF binary: CFMPriv_HIServices
    0x30f0d0 - 0x30f1b0 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis
    0x30f240 - 0x30f326 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices
    0x30f400 - 0x30f4d7 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
    0x30f4e0 - 0x30f5a2 CFMPriv_QD PEF binary: CFMPriv_QD
    0x30f6a0 - 0x30f789 CFMPriv_SpeechSynthesis PEF binary: CFMPriv_SpeechSynthesis
    0x49e000 - 0x4d7fff com.apple.audio.SoundManager.Components 3.9.1 /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/SoundManagerComponents
    0x4de000 - 0x4dffff com.apple.aoa.halplugin 2.5.6 (2.5.6b5) /System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bundle/Contents/MacOS/AOAHALPlugin
    0x4e2000 - 0x4e3926 BMP Agent< PEF binary: BMP Agent<
    0x53e000 - 0x5adfff net.sourceforge.webcam-osx.common 0.8 /Library/QuickTime/macam.component/Contents/MacOS/macam
    0x638000 - 0x67afff com.apple.QuickTimeFireWireDV.component 7.0.3 /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTimeFireWireDV
    0x6d8000 - 0x6e5107 FileXtra4 (Carbon)68 PEF binary: FileXtra4 (Carbon)68
    0x6e6000 - 0x6f82b3 3D Auth Xtra PEF binary: 3D Auth Xtra
    0x6f9000 - 0x700aa0 Animated GIF Asset68 PEF binary: Animated GIF Asset68
    0x701000 - 0x716886 Animated GIF Options PEF binary: Animated GIF Options
    0x71b000 - 0x72a1c7 Cursor Asset PEF binary: Cursor Asset
    0x72b000 - 0x743026 Cursor Options PEF binary: Cursor Options
    0x749000 - 0x75ac3c DVD Asset; PEF binary: DVD Asset;
    0x75b000 - 0x764c43 DVD Authoring PEF binary: DVD Authoring
    0x765000 - 0x780f13 Font Asset Dialogr68 PEF binary: Font Asset Dialogr68
    0x786000 - 0x797a94 Font Asset PPC PEF binary: Font Asset PPC
    0x798000 - 0x7f841c Font Xtra PPC PEF binary: Font Xtra PPC
    0x1008000 - 0x1008f8f Projector Resources PEF binary: Projector Resources
    0x1008f90 - 0x1220262 DPLibpwpc PEF binary: DPLibpwpc
    0x1220270 - 0x12d7a86 IMLLib PEF binary: IMLLib
    0x12d7a90 - 0x12e9c90 MacromediaRuntimeLib PEF binary: MacromediaRuntimeLib
    0x12e9ca0 - 0x12fde68 ProjLib PEF binary: ProjLib
    0x14ec000 - 0x1501b81 RealMedia Asset PEF binary: RealMedia Asset
    0x1502000 - 0x150c9f4 RealMedia Authoring8 PEF binary: RealMedia Authoring8
    0x153e000 - 0x154bdee Sound Control PEF binary: Sound Control
    0x154c000 - 0x155b571 SWA Decompression PPC Xtra PEF binary: SWA Decompression PPC Xtra
    0x155c000 - 0x156e318 SWA Options Xtra PEF binary: SWA Options Xtra
    0x156f000 - 0x157d45d SWA Streaming PPC Xtra PEF binary: SWA Streaming PPC Xtra
    0x157e000 - 0x159258d Text Asset Options68 PEF binary: Text Asset Options68
    0x1597000 - 0x15b4eed TextAsset PPC PEF binary: TextAsset PPC
    0x15b5000 - 0x161b2d7 Vector Editor Xtra68 PEF binary: Vector Editor Xtra68
    0x163e000 - 0x166548d Flash Asset Options PPC PEF binary: Flash Asset Options PPC
    0x166d000 - 0x168d674 QuickTime Asset Options PEF binary: QuickTime Asset Options
    0x1693000 - 0x16b0185 QuickTime6 Asset PEF binary: QuickTime6 Asset
    0x16b7000 - 0x16c4248 PEF binary:
    0x179b000 - 0x17db2ff PrintOMaticMX PEF binary: PrintOMaticMX
    0x17dc000 - 0x17e4702 FileIO PPC Xtra PEF binary: FileIO PPC Xtra
    0x17f0000 - 0x17fc5da NetLingo PPC Xtrar68 PEF binary: NetLingo PPC Xtrar68
    0x17fd000 - 0x17ff4fb BitdReader PEF binary: BitdReader
    0x51e3000 - 0x53f8b91 Shockwave 3D Asset Xtra PEF binary: Shockwave 3D Asset Xtra
    0x53f9000 - 0x553c6e7 Flash Asset PPC PEF binary: Flash Asset PPC
    0x553d000 - 0x55837e1 Mui Dialog PEF binary: Mui Dialog
    0x5584000 - 0x558abaa Speech PEF binary: Speech
    0x558b000 - 0x5592591 UIHelper PPC Xtrar68 PEF binary: UIHelper PPC Xtrar68
    0x5593000 - 0x55acce4 UnzipXtra< PEF binary: UnzipXtra<
    0x55ad000 - 0x55fe7a0 XmlParser PPC Xtra68 PEF binary: XmlParser PPC Xtra68
    0x5627000 - 0x56331ea ZipXtra PEF binary: ZipXtra
    0x5681000 - 0x568b52b Squish Files PPC Xtra PEF binary: Squish Files PPC Xtra
    0x568c000 - 0x5692a60 LZ77 Compression PPC Xtra PEF binary: LZ77 Compression PPC Xtra
    0x5693000 - 0x56a5397 MPEG 3 Import Export PEF binary: MPEG 3 Import Export
    0x56a6000 - 0x572148c TextXtra PPC PEF binary: TextXtra PPC
    0x5727000 - 0x57288e6 QuickTime Agent PEF binary: QuickTime Agent
    0x5729000 - 0x5733531 InetUrl PPC Xtra PEF binary: InetUrl PPC Xtra
    0x5734000 - 0x57410a8 Fireworks Import PPC PEF binary: Fireworks Import PPC
    0x5742000 - 0x576402a Sound Import Export8 PEF binary: Sound Import Export8
    0x5765000 - 0x576c200 LRG Import Exportr68 PEF binary: LRG Import Exportr68
    0x576d000 - 0x5776a0a Image Translator Helper PEF binary: Image Translator Helper
    0x5777000 - 0x5778906 GIF Agent=(0 PEF binary: GIF Agent=(0
    0x5779000 - 0x577a916 JPEG Agent@ PEF binary: JPEG Agent@
    0x577b000 - 0x577c916 Script Agent PEF binary: Script Agent
    0x577d000 - 0x57806e9 baWindows OSX Xtra68 PEF binary: baWindows OSX Xtra68
    0x5781000 - 0x5786e1c Photoshop 3.0 Import PEF binary: Photoshop 3.0 Import
    0x5787000 - 0x5790572 SWA Import Exportr68 PEF binary: SWA Import Exportr68
    0x5791000 - 0x57928d6 Pict Agentb@ PEF binary: Pict Agentb@
    0x5793000 - 0x57a2185 JPEG Export PEF binary: JPEG Export
    0x57a3000 - 0x57aa67e Sun AU Import Export PEF binary: Sun AU Import Export
    0x57ab000 - 0x57b2060 Targa Import Export8 PEF binary: Targa Import Export8
    0x57b3000 - 0x57d0800 PNG Import Exportr68 PEF binary: PNG Import Exportr68
    0x57d5000 - 0x57f6b72 Mix Services PEF binary: Mix Services
    0x57f7000 - 0x57f95e5 Photoshop CLUT Import PEF binary: Photoshop CLUT Import
    0x57fa000 - 0x580a590 NetFile PPC Xtra PEF binary: NetFile PPC Xtra
    0x580b000 - 0x58327f9 Tiff Import Export68 PEF binary: Tiff Import Export68
    0x5844000 - 0x58458d6 Flash Agent PEF binary: Flash Agent
    0x5846000 - 0x586bce3 Buddy API OSX Xtra68 PEF binary: Buddy API OSX Xtra68
    0x58d9000 - 0x5905485 SWA Compression Xtra PEF binary: SWA Compression Xtra
    0x8fe00000 - 0x8fe54fff dyld 44.2 /usr/lib/dyld
    0x90000000 - 0x901b3fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
    0x9020b000 - 0x9020ffff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
    0x90211000 - 0x90264fff com.apple.CoreText 1.0.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
    0x90291000 - 0x90342fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS

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