Extended iCloud Mail Outage Generating User Complaints

Discussion in 'Mac Blog Discussion' started by MacRumors, Apr 18, 2012.

  1. macrumors bot


    Apr 12, 2001

    MacRumors has received a number of reports today from users who have been unable to access their iCloud mail accounts, and a growing thread in Apple's discussion forums is documenting the growing complaints.

    According to user reports, iCloud mail went down around 9:30 AM Eastern Time this morning, and it remains out some seven hours later. Apple updated its iCloud System Status page at 10:08 AM Eastern Time to note that Mail and Notes were down for some users, but pegged the issue as affecting less than 1% of users.


    iCloud services do go down from time to time, although the downtime is usually fairly brief, as evidenced by a short half-hour outage just yesterday. And while Apple's status update indicates that only a small number of users are being affected by this latest outage, for those who are unable to access their mail the extended seven-hour downtime may be a significant inconvenience.

    Apple has provided no estimate of when affected users can expect iCloud mail services to return, noting only that they "will be restored ASAP".

    Article Link: Extended iCloud Mail Outage Generating User Complaints
  2. macrumors newbie

    May 14, 2010
    Maryland, USA
    I use iCloud for my email, and have noticed no problems today. I must be in the 99% yet again.
  3. macrumors regular


    Apr 18, 2006
    ditto. knock wood.
  4. Moderator


    Staff Member

    Apr 2, 2008
    Southampton, UK
    Statistically you will be in the 99% most the time.

    Sorry I couldn't help it
  5. macrumors regular

    Jan 1, 2004
    Los Angeles
    My mail has been down on and off for months. Says I have to many emails? huh?! really I havent been using emails there since the iCoud migration because of the spotty service. Then had another prompt say something else when I logged into iCloud. Should of taken screens shots to post here.

    Apple get with it. Were talking a email service that doesnt work and you want me to feel confident in storing my life, music, photos, and documents in your iCloud. Give me back MobileMe already.

    Dont want to sound bitter but all my email contact are no linked to Google because that service has been bomber... please get with it
  6. macrumors regular

    Jan 1, 2004
    Los Angeles
    Still down. Fail

    Attached Files:

  7. macrumors regular

    Oct 20, 2008
    Apple mail just plain sucks. It was horrible as mac.com. Emails would sporadically disappear into the void from all synced devices and the server, as if they never existed. During that period the promise was me.com would fix it. Unfortunately the problems persisted on me.com. I'm sad to hear that iCloud has the same problem. Perhaps Apple has bitten off more than they can chew.
  8. macrumors member

    Jan 13, 2009
    Apple - Works perfect for me.

    Apple - Works perfect for me. - only down once that I can remember here in So Cal . I would have to say some internet providers lose port security and email will not go thought . so maybe the blame is the Comcast or ATT TWC etc. I have had a lot more issues with TWC than Apple.
  9. macrumors 65816


    Feb 5, 2010
    Canadian Eh!
    Mine's been fine all along in Edmonton, AB
  10. macrumors newbie

    Dec 11, 2009
    iCloud mail is a mess

    I have lost track of the number of times that the iCloud mail system has rejected my password. :mad:

    The system need a major overhaul.
  11. macrumors regular


    Sep 15, 2005
    Orlando, FL
    I'd wager if we ducked over to message boards that focus on other platforms, i.e. Google, Yahoo, RIM :p, whatever it is, we'd see the same degree of frustrated users whenever email services go down. People don't have any idea how much effort it takes to keep these systems going, how many variables have to work just right in order for all these systems to stay afloat.. I for one applaud each of those companies (well, except RIM :D I don't personally know anybody who's happy with them right now) for making their systems work as well as they do, and I've honestly found Apple's system (be it Mac.com, MobileMe, or iCloud) works far more consistently and error-free than any other system/platform/whatever I've used before.
  12. macrumors 68020


    Feb 16, 2012
    couldn't handle that!
  13. macrumors 65816


    Apr 14, 2009
    Wilts., UK
    Apple have shutdown half their mail servers coz greenpeace told them too
  14. macrumors 6502a

    Mar 16, 2009
    Working great here. Win.
  15. macrumors regular

    Aug 10, 2006
    San Francisco
    There was a moment this morning when Mail asked for my password to send out an e-mail (something that only happens to me when something's going on with the server). Other than that, no problems here.
  16. macrumors 6502a

    Mar 16, 2009
    Clearly you guys are holding it wrong.
  17. Rychy, Apr 18, 2012
    Last edited: Apr 18, 2012

    macrumors 6502

    Aug 14, 2007
    Mine too. Keeps asking for my password over and over, and a lot of times it's just down. For whatever reason it's not as bad on my iOS devices as my desktop ... really freakin annoying.
  18. macrumors 68000


    May 28, 2008
    It hasn't been pushing to my device consistently today. I have to manually check. Odd.
  19. macrumors G3


    Aug 24, 2009
    It was stuff like this that pushed me to using other mail services. Mail since MobileMe hasn't really gotten any better.
  20. macrumors 68030

    flat five

    Feb 6, 2007
    thumbs down

    you'd think they could at least give us a status update.. or something.
  21. macrumors regular

    Jun 9, 2008
    I'm always amazed when people complain that a FREE service goes down. If you want something reliable, buy it.
  22. macrumors 601


    Feb 22, 2003
    New Hampshire
    Blame Greenpeace :D.
  23. macrumors 6502


    Aug 11, 2011
    Scottsdale, AZ
    Gee, for once I don't seem to be part of those without iCloud service. :p
  24. macrumors newbie

    Dec 14, 2011
    Still no e-mail

    E-mail issues started for me yesterday at around 2pm. I haven't been able to check e-mail since then or it would only show me a few new e-mails. It's really frustrating!

    I'm losing my patience for homepage, .mac, @me, MobileMe, iDisk, and now iCloud. I wonder how many more re-brandings Apple will have to do.

    Does anyone with gmail, yahoo mail, hotmail, or aol experience outages like this? Unacceptable.
  25. macrumors 68030

    flat five

    Feb 6, 2007
    haha. you're joking, right?

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