FaceTime Not Working for Many iOS 6 Users

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Apr 17, 2014.

  1. macrumors bot

    MacRumors

    Joined:
    Apr 12, 2001
    #1
    [​IMG]


    Apple's FaceTime appears to be malfunctioning for iPhone and iPad users with devices running iOS 6, according to multiple tips received by MacRumors as well as a MacRumors forum post and a thread on the Apple Support Communities.

    It appears that users who are running iOS 6 are unable to place or receive FaceTime calls, with reports of problems dating back to yesterday. Devices running iOS 7 appear to be functioning as normal, and Apple's System Status page is not reporting any outages.

    [​IMG]
    One user mentioned being able to FaceTime with a device running iOS 6.1.6, while a device with iOS 6.0.1 was not able to access the service. Another has reported that Mac users running OS X 10.8 Mountain Lion may also be experiencing problems with FaceTime.

    Users who have had issues have contacted Apple Support and several Apple representatives have recommended an update to iOS 7 to fix the problem. It is likely the iOS 6 FaceTime outage is only temporary, however, and will presumably not necessitate an update to iOS 7.

    Update 4/18 3:20 PM PT: Apple has updated and reordered its FaceTime troubleshooting page to give more prominence to a suggestion that all users update their devices to the latest version of iOS. While Apple has always recommended that FaceTime users install the latest operating system, the updated support page lists upgrading as the first troubleshooting step.

    Article Link: FaceTime Not Working for Many iOS 6 Users
     
  2. macrumors member

    ArchAndroid

    Joined:
    Aug 26, 2012
    Location:
    London, England
    #2
    It just works. :rolleyes:
     
  3. macrumors 6502a

    ZacNicholson

    Joined:
    Jun 25, 2011
    Location:
    Indiana
    #3
    no wonder my gf didn't answer. i thought maybe she was tired of me begging for her to do things ;)
     
  4. macrumors regular

    Joined:
    Feb 26, 2011
    #4
    Yes it does. Working for me. not sure how widespread this is.
     
  5. macrumors 68000

    Joined:
    Mar 5, 2012
    Location:
    Central California
    #5
    People still use FaceTime frequently?

    Hmm

    Interesting
     
  6. macrumors newbie

    Joined:
    Dec 17, 2013
    Location:
    San Diego
    #6
    Sounds like a planned outage

    Causing a brief outage in only iOS 6 and OSX 10.8 sounds like a great way to boost the iOS 7 and Mavericks adoption rate. Just sayin...
     
  7. macrumors newbie

    Joined:
    Sep 10, 2013
    #7
    That made me laugh
     
  8. macrumors regular

    Joined:
    Oct 12, 2011
    #8
    That's exactly what I was told by Apple support after they had me jump thru hoops for 90 minutes of setting/resetting/etc.
     
  9. macrumors 68020

    Joined:
    Sep 7, 2011
    Location:
    Ontario
    #9
    HAHAHAHAHAHAHA

    this is rich.
     
  10. macrumors regular

    Joined:
    Nov 11, 2008
    #10
    In other words: "I don't know".
     
  11. macrumors regular

    Joined:
    Jun 14, 2010
    Location:
    Auburn
    #11
    Well I'll be damned if this doesn't seem like Apple's way of "encouraging" users to upgrade their software
     
  12. macrumors 601

    dannyyankou

    Joined:
    Mar 2, 2012
    #12
    You know Apple is going to take their sweet time in resolving this.
     
  13. macrumors 65816

    Dave.UK

    Joined:
    Sep 24, 2012
    Location:
    Kent, UK
    #13
    [​IMG]
     
  14. macrumors 68040

    thadoggfather

    Joined:
    Oct 1, 2007
    #14
    perhaps forced incentive to upgrade?
     
  15. macrumors 68000

    keysofanxiety

    Joined:
    Nov 23, 2011
    #15
    Thanks for your input, I hadn't noticed this before. Yep, it all just works, 100% of the time. As every Apple product ever has -- people never encounter issues with technological devices. There have never been problems, and this is the first. Ever.
     
  16. macrumors 6502

    SamGabbay

    Joined:
    Oct 15, 2011
    #16
    Sister had this issue last night... Updated her to iOS 7, fixed the problem no problem.
     
  17. macrumors newbie

    darkelipse04

    Joined:
    Nov 5, 2004
    Location:
    Philadelphia
    #17
    What's the big deal with updating to iOS 7? If your device supports it update!
     
  18. macrumors member

    Joined:
    Mar 28, 2013
    #18
    I just added new features to an App I been working on with a team. The previous versions main features no longer work and need to update to have the previous features and the new features again.

    Unless Apple is intentionally doing this, some of these comments are brutal to the developers.
     
  19. macrumors newbie

    Joined:
    Dec 11, 2013
    #19
    Since I ungraded to iOS 4 my ipod touch has never worked properly.
    Battery life plummeted from 20 h to "4h".
    I admit I am an applefanboy of long standing but stuff like this makes me:mad:
     
  20. macrumors regular

    Joined:
    Apr 4, 2014
    #20
    It just doesn't work! Lol
     
  21. macrumors 65816

    TouchMint.com

    Joined:
    May 25, 2012
    Location:
    Phoenix
    #21
    Upgrade now!
     
  22. macrumors 68040

    Orlandoech

    Joined:
    Jun 2, 2011
    Location:
    Salt Lake City, UT
    #22
    [​IMG]

    AHHH... I see where you're going with this.... clever. :D
     
  23. macrumors regular

    Joined:
    Oct 5, 2011
    #23
    Scott Forstall must be angry he can't use FaceTime.
     
  24. macrumors member

    Joined:
    May 21, 2013
    Location:
    London
    #24
    I can confirm, FaceTime is no longer working on my dad's iPad 2 which is running iOS 6.0. FaceTime fails to connect when trying to make a call to a device running iOS 7/Mavericks or when receiving a call from such devices ...
     
  25. macrumors 68000

    keysofanxiety

    Joined:
    Nov 23, 2011
    #25
    So rather than them immediately suggesting you upgrade to iOS 7, which you evidently don't want to do, they made you 'jump through hoops for 90 minutes' -- read: spend ages patiently trying to fix your issue on their last-gen mobile OS -- and only suggested upgrading when nothing else worked.

    I'm amazed at some commenters' level of self-importance and insistence on whining about every little thing. If it's so bad, jump ship -- and you'll be lucky to get more than a 'tough ****' when things go wrong.

    I wonder what gems and nuggets of wisdom you could have brought to the table had you been in that tech guy's position. Grow up.
     

Share This Page