Fan issues with the MacBook Pro Retina 2013

Discussion in 'MacBook Pro' started by Oyinko, Mar 1, 2013.

  1. macrumors newbie

    Joined:
    Feb 16, 2006
    Location:
    San Francisco
    #1
    Hey guys, did you experience any issue with the fans of the Macbook Pro Retina?

    It seems that if you have the new Sandisk SSD, there is a miscommunication with the computer that will cause the fans to spikes up for a minute or so.

    Check out this topic on Apple Communities to learn more about it. https://discussions.apple.com/message/21387016
     
  2. macrumors 68020

    Joined:
    Dec 13, 2012
    Location:
    Southern California
    #2
    Yes I have the problem, mine also has a SanDisk SSD.

    Did a hardware and several other tests, all come up clear, no problems. Yet the fan spike in speed persists.
     
  3. macrumors regular

    Joined:
    Feb 7, 2013
    #3
    I have a 1 day old rMBP how can I check if I have a sandisk SSD?
     
  4. macrumors 65816

    Joined:
    Feb 18, 2008
    #4
    Had the issue on two of the 15"s. Returned them both. Not beta testing with 2700$
     
  5. macrumors member

    Joined:
    Feb 28, 2013
    #5
    Have been posting in the other thread linked by the OP.

    I have now been through 4 exchanged machines all with the same problem all with Sandisk SSD (if that is the culprit).

    To check:

    About This Mac --> More Info --> System Report --> Storage

    SD256 = SanDisk, SM256 = Samsung (256 dependant on size installed)
     
  6. macrumors 65816

    Joined:
    Feb 18, 2008
  7. hystery, Mar 7, 2013
    Last edited: Mar 7, 2013

    macrumors member

    Joined:
    Aug 9, 2010
    Location:
    Japan
    #7
    rMBP 15 Early 2013 2.4GHz base model, mine does have the problem too. Since the first day I've been wondering. Is this all because of the SanDisk really? My retina also got SD256E. As you can see in the attatched pic, fans get maxed out when the machine's temperature is not that hot.
    This happens randomly I feel. While sometimes fans go crazy for just syncing iPhone sometimes the machine keeps silent even when in under heavy use, CPU intensive work is going for like 1 hour.

    I wouldn't ask for exchange just for this problem though, not comfortable definitely... Hoping 10.8.3 would fix the issues.
     

    Attached Files:

  8. macrumors newbie

    Joined:
    Jun 30, 2010
    #8
    Is this an issue that is worth exchanging for? I have noticed that my rMBP fans spike randomly and my HD is a SD512E. Thanks.
     
  9. Jasonx82, Mar 7, 2013
    Last edited: Mar 7, 2013

    macrumors member

    Joined:
    Nov 18, 2008
    #9
    Do all Early 2013 RMBP have this issue?

    Just spoke with applecare, they had me do the SMC reset and it seems to have fixed the issue.
     
  10. macrumors member

    Joined:
    Jan 19, 2013
    Location:
    Sydney, Australia
    #10
    Rocking a SanDisk SSD here. Only had the fans spike up once, when I was installing Microsoft Office - which I thought was strange, because installing a program shouldn't tax the CPU enough to activate the fans at close to max RPM. I've had no issues since though. Maybe it was installing smc FanControl that helped? Just a thought.

    I'm holding out in hope that issues such as these will be fixed in the next OS X update. Apart from this small issue (which I'm not too worried about) and a creaking chassis (I'll get the bottom plate refitted at the Apple Store) my laptop is perfect. No way am I returning it :D
     
  11. macrumors 68020

    Joined:
    Dec 13, 2012
    Location:
    Southern California
    #11
    After a lot of research I've come to the conclusion it's any late 2012 (mine is 2012) or 2013 MBPr with a Sandisk SSD. SMC resets rarely fix it, you are very lucky. Unless of course it returns.
     
  12. Jasonx82, Mar 7, 2013
    Last edited: Mar 7, 2013

    macrumors member

    Joined:
    Nov 18, 2008
    #12
    So far its been 3 hours or so since the reset and it has not come back at all hopefully it stays, I'll update you guys as I go along.

    update: Hmm the fan spike just came back 5917rpm!!! Ready for takeoff!!!
     
  13. macrumors regular

    Joined:
    Feb 7, 2013
    #13
    I've now done the RMA and they will be picking the laptop next week. No point complaining to the saleswoman, she knew jack. Its only a few more months till the new ones come out, I'll live. I'm certainly not willing to spend $$$ thousands to be a beta tester for 1st gen machines. I'm very glad its going back (aesthetics aside of course).
     
  14. e²Studios, Mar 7, 2013
    Last edited: Mar 7, 2013

    macrumors 68020

    e²Studios

    Joined:
    Apr 12, 2005
    #14
    This seems to affect only 15" models? I read through the link above and there wasn't a single 13" model. Could it be something between the SSD and the GPU? The GPU is the one thing a 13" model would be missing.

    I haven't heard fans spinning irrationally on a early '13 13" rMBP (stock i5 2.6) I use nearly everyday. Mine arrives later next week (i7 3.0), its on a plane from Shanghai atm :)
     
  15. macrumors member

    Joined:
    Jun 21, 2012
    #15
    I have the same problem, brand new 15 inch rMBP. With Sandisk flash drive. Random fan spikes.

    I hope Apple gets this fixed through a software/firmware update.

    But I'm not going to return it, I'm happy enough I got a Samsung screen :)
     
  16. macrumors member

    Joined:
    Aug 9, 2010
    Location:
    Japan
    #16
    My friend has rMBP 15" 2012 with Samsung SSD and he says he never encountered such fan issues and it's pretty rare to hear fans roar first of all. He had no problems at all with all the situations my rMBP's fans speed risen. Only time he hears fans maxed out is when doing something he knows fan speeds would go up.
    I'm starting to believe this is software based problem like people say, especially something to do with SanDisk SSD.
     
  17. macrumors 6502

    Joined:
    May 10, 2012
    #17
    I feel this must be a software issue. I have a late 2012 RMBP that also has this issue with a sandisk SSD. It can be created by just playing a song on iTunes. Surely this can be fixed by software?
     
  18. macrumors 6502a

    swerve147

    Joined:
    Jan 12, 2013
  19. macrumors member

    Joined:
    Sep 3, 2011
    Location:
    Arizona
    #19
    Saved Me Trouble

    Thanks to all who have posted in this thread. You have convinced me NOT to order a new 15" rMBP.

    Mr. Cook you should read this.
     
  20. macrumors regular

    Joined:
    Feb 7, 2013
    #20
    I'm getting a straight full refund on mine. He should be renamed Mr Crook for taking so much cash off us and giving us an unfinished machine.
     
  21. macrumors 68030

    Queen6

    Joined:
    Dec 11, 2008
    Location:
    Behind the Great FireWall
    #21
    Anyone tried using UltraFan or SMC Fan Control, as these apps modify the behaviour of fans?
     
  22. macrumors 65816

    tubbymac

    Joined:
    Nov 6, 2008
    #22
    Same problem on mine. Have a MBP 15 Retina with a Sandisk SSD. Can reproduce the problem 100% of the time just by downloading any large file (say 1 gigabyte) even after a full reformat + SMC reset + PRAM reset with nothing else installed.

    Machine stays cold to the touch, temperatures are cool, machine is dead silent... and then suddenly fans blast at full speed for a minute and then turn off.

    I'm just holding out for Apple to fix this (hopefully through a software update) since I have a Samsung screen on mine that is gorgeous and without issues and do not want to give it up!
     
  23. hystery, Mar 9, 2013
    Last edited: Mar 9, 2013

    macrumors member

    Joined:
    Aug 9, 2010
    Location:
    Japan
    #23
    MAN thanks for this, now I can control fans speed with UltraFan!! I havent got a chance to check if it suppress fan spikes yet though, I think it would work!
    For SMC fan control with retina supported, it doesn't work well. If installed correctly it shows CPU Proximity degree and seems like to be working but no, no matter what temperature you set fans would spins faster and slower based on its own way.

    UltraFan works with rMBP people.

    edit: confirmed that UltraFan works with fan spikes. You can use the utility to suppress fans to roar when it's not supposed to.
    Grab your copy here:
    http://forums.macrumors.com/showthread.php?t=1214206

    We're relieved. Now waiting for 10.8.3 is more tolerable.
     
  24. Queen6, Mar 9, 2013
    Last edited: Mar 9, 2013

    macrumors 68030

    Queen6

    Joined:
    Dec 11, 2008
    Location:
    Behind the Great FireWall
    #24
    Your welcome, thought it would do the trick :)
     
  25. macrumors member

    Joined:
    Mar 3, 2009
    #25
    My 4 days old 15" RMBP got this issue. SanDisk 512GB SSD. I hope Apple will release a firmware update to fix this sooner rather than later.

    I will give UltraFan a try until then.

    Edit:
    Do Apple not test these things prior to launch? They should have noticed this issue during extended testing.
     

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