I am wondering if anybody experienced what I just went through with bloody Fedex. (I ordered a 2.0Ghz G5 because I need to get something done urgently- I much preferred the 2.5 but since I couldn't wait for 3 to 5 weeks I thought I'll settle because it can be shipped out the next business day. Wrong. i had to wait another 4 days for it.) Anyway, the package was finally shipped out via Fedex Ground on Nov 8 out of Anaheim, CA. On Fedex's website, it shows that I was supposed to receive my computer on Nov 12. So I took the day off and waited at home, all excited. Around 6:00PM i made a phone call to check on the status- since the website says it is on the vehicle for delivery. They told me to wait till 8PM. 8PM came and went, nothing. To make the story short, after many phone calls, and endless "I am sorry..." from their customer reps, it got to the point where they threaten to sue me for harassment. Don't mess with a Mac guy and his Mac. they finally conceded today that they have lost the package. They have no idea where it is, and best part, it still say on their website that the package is out for delivery from their facility in Brooklyn. I live in Manhattan- the distance between the two counties are about half hour at most. I bloody hate bloody Fedex and wish that Apple would offer other shippers besides this company. Worst part is I have to delay my deadline, twice. Not too happy a Mac guy here.