Files infected with a virus?

Discussion in 'Mac Basics and Help' started by livingfortoday, Dec 19, 2005.

  1. livingfortoday macrumors 68030

    Joined:
    Nov 17, 2004
    Location:
    The Msp
    #1
    Ok, this is kind of a weird question.

    My friend has been trying to email Word files off of her Mac Mini, but Gmail keeps saying they have viruses, and won't let her send them.

    Yahoo Mail claims that there were viruses that it "neutralized", and then she can send the files.

    The files were made on a PC, and edited on the Mac Mini. Does anyone know how to get rid of this virus? Is it really a virus?

    Thanks!
     
  2. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #2
    Yes, Word Macro Virus, it is a cross-platform virus because it is written in the MS Office macro language and infects the templates in Word.

    Go to microsoft.com and search for Macro Virus, there is much detail about how to handle them.
     
  3. livingfortoday thread starter macrumors 68030

    Joined:
    Nov 17, 2004
    Location:
    The Msp
    #3
    Okay, I ran autoupdate, and there were tons of updates I hadn't installed on my Mac specifically pertaining to macro viruses. So. Now that the problem is fixed (I think), will the files be ok if I open 'em up and resave them? Will Word automatically fix the issue?
     
  4. NYmacAttack macrumors 6502

    NYmacAttack

    Joined:
    Dec 8, 2005
    Location:
    NY
    #4
    After being updated I think resaving them should fix the problem. If not you could look on microsoft page about the macro virus and see if there is another solution.
     
  5. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #5
    IIRC there is a specific routine that they offer for purging the virus and cleaning specific documents -- if not cleaned up, it will attempt to reinfect your 'Normal' template. I think you still have to take action on each document -- the updates just close the door on additional viruses arriving. Keep reading the microsoft site...
     

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