Finally got my email for shipment of my Clamcase.

Discussion in 'iPad Accessories' started by WizardHunt, Jan 30, 2011.

  1. macrumors demi-god

    WizardHunt

    Joined:
    May 11, 2007
    Location:
    Las Vegas, Nevada USA
    #1
    Well the long awaited email came into my email box today stating that my clamcase has been shipped. The problem is there is no tracking number. This puzzles me somewhat. On the status area of my order online it says Complete. Not shipped not processed but just Complete.

    Puzzling. Anyone else got this?
     
  2. macrumors 68020

    MikePA

    Joined:
    Aug 17, 2008
    #2
    They didn't provide a USPS tracking number (which are pretty useless any way) and their website doesn't support a status of 'Shipped'. As far as Clamcase is concerned, your order is complete. Would you be any less puzzled if the web site indicated 'Processed' or 'Shipped'?
     
  3. thread starter macrumors demi-god

    WizardHunt

    Joined:
    May 11, 2007
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    #3
    This is true, it would not tell me anything further, however still it would have been nice to been able to track it don't you think?
     
  4. macrumors 68020

    MikePA

    Joined:
    Aug 17, 2008
    #4
    Yes, it'd be nice - but they are having enough trouble delivering their product. Asking them to also make each email notification unique by adding a tracking number is clearly beyond their capability.
     
  5. thread starter macrumors demi-god

    WizardHunt

    Joined:
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    #5
    Well I can't wait to get it anyway. I just hope it is all they made it out to be.
     
  6. macrumors 68020

    MikePA

    Joined:
    Aug 17, 2008
    #6
    Reports on facebook indicate it is....if you don't get one that's DOA.
     
  7. thread starter macrumors demi-god

    WizardHunt

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    #7
    If I got one DOA, that would be a huge bummer for all the time I have been waiting. I ordered my on Dec 20th, 2010.

    I contacted them about a Tracking number and they said they are unable to provide one. They said I should get mine on Wednesday or Thursday next week. I will post here if it arrived ok, and how I like it.
     
  8. macrumors 68020

    MikePA

    Joined:
    Aug 17, 2008
    #8
    Great, looking forward to your review and pictures. I ordered mine on 1/21 so I am not expecting it until the end of February.
     
  9. thread starter macrumors demi-god

    WizardHunt

    Joined:
    May 11, 2007
    Location:
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    #9
    Yes I will post some pictures and my take on the case. Guess what, they just emailed me my tracking number and it is being delivered via USPS Priority Mail. So I should have it by Wednesday hopefully. :D:D:D
     
  10. thread starter macrumors demi-god

    WizardHunt

    Joined:
    May 11, 2007
    Location:
    Las Vegas, Nevada USA
    #10
    Well I was hoping to have my ClamCase by now and have some pictures posted by now. But I have not rec'd it yet. It is coming from CA and since I live in Las Vegas, (only 4 hours driving time) it should have been a overnight shipment. But my tracking number still shows :

    Class: Priority Mail®
    Service(s): Delivery Confirmation™
    Status: Electronic Shipping Info Received

    The U.S. Postal Service was electronically notified by the shipper on January 30, 2011 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later.

    So according to the tracking number it has not even been picked up. But my experience with the USPS is known for not updating their tracking very often. In fact they are very bad at updating their numbers but come on, even if they did not update the tracking , if it was sent then I should have got it by now. So all I can do is wait.

    It seems that if I inquire about it from ClamCase Company they are not happy about it. I suppose that is due to all the emails they get , when is it shipping and I guess that could get old over time. Anyway I will post my review whenever I get it. I still hoping for this week but I am not holding my breath.
     
  11. macrumors newbie

    Joined:
    Feb 7, 2011
    #11
    That doesn't necessarily mean it hasn't been picked up. It just means a delivery confirmation number has been assigned to your package and it hasn't been scanned again. I order things with this kind of delivery confirmation number all the time. Rarely does any data show up until it is checked in at the post office in my city.
     
  12. thread starter macrumors demi-god

    WizardHunt

    Joined:
    May 11, 2007
    Location:
    Las Vegas, Nevada USA
    #12
    Well to update everyone, I found out that they are having it shipped from Houston, Texas which I was completely unaware of. 2nd, Texas is having weather problems and they personally called me on the phone to explain the situation and that their shipping department in Texas was blocked due to the weather in that area but that they may be able to get it out by Monday (today) or Tuesday as the weather is getting better. So I hope to get it by Friday or sooner if that is the case. I will let you know.

    Also I am aware of that the USPS is very bad about updating their tracking and often a day behind in their updates or even further. I wish they were like UPS or Fed-ex. But that is wishful thinking.
     
  13. WizardHunt, Feb 8, 2011
    Last edited: Feb 8, 2011

    thread starter macrumors demi-god

    WizardHunt

    Joined:
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    #13
    I checked this morning and seen that it has actually shipped. The USPS has finally updated their site. Usually they update way behind where they are late with the actually results. This morning I was surprised. Today in Vegas at this time is 7:47 am Tues Feb 8, 2011. However their update said it left the Houston, Texas Mail center at 6:12 PM Feb 8, 2011. Note the time.

    The time they said is 6:12 PM today. That time is not here yet. So now they are predicting the future it seems LOL. I suppose they meant 6:12 AM and not PM but that was funny to see that.

    In any case I should have it Thursday or Friday at the latest since it is being sent Priority Mail... I will post pictures and my review by the weekend. Watch for it.

    Here is the results I seen this morning:

    Class: Priority Mail®
    Service(s): Delivery Confirmation™
    Status: Processed through Sort Facility

    Your item was processed through and left our HOUSTON, TX 77201 facility on February 08, 2011 at 6:12 pm. The item is currently in transit to the destination. Information, if available, is updated periodically throughout the day. Please check again later.



    Detailed Results:

    Processed through Sort Facility, February 08, 2011, 6:12 pm, HOUSTON, TX 77201
     
  14. thread starter macrumors demi-god

    WizardHunt

    Joined:
    May 11, 2007
    Location:
    Las Vegas, Nevada USA
    #14
    I am confident that I will not get one that is DOA, as they called to explain the late delivery to me and at the same time they explained why some got delivered some DOA due to faulty blue tooth not communicating properly. They have fixed this issue and are shipping working units. So fingers crossed. ;)
     
  15. thread starter macrumors demi-god

    WizardHunt

    Joined:
    May 11, 2007
    Location:
    Las Vegas, Nevada USA
    #15
    Ok, I got my Clamcase, it arrived yesterday. However it arrived DOA. I was not happy to say the least. However I emailed support and I got a phone call 20 minutes later stating that they will send out a replacement Today, that is guaranteed NOT to arrive DOA. They had a Blue Tooth circuit board problem and did not know which ones sent out would have this problem, but I was one of the unlucky ones. Anyway their customer service response was awesome so I should have a replacement by Saturday or Monday at the latest. They paid for return shipping and sending out the replacement Priority Mail.

    When I receive it I will do my review. However I will say this that my first impression of how it looks and feels is 5 out of 5 Stars as far as appearance and such. I will go into more detail later when I do my review.

    Check back later on.
     
  16. macrumors regular

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  17. macrumors 68020

    MikePA

    Joined:
    Aug 17, 2008
    #17
    +1

    I'm also interested in how the iPad is secured in the top of the Clamcase.
     
  18. WizardHunt, Feb 10, 2011
    Last edited: Feb 10, 2011

    thread starter macrumors demi-god

    WizardHunt

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    May 11, 2007
    Location:
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    #18
  19. thread starter macrumors demi-god

    WizardHunt

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    #19
    it snaps in rather securely. There is no chance of it falling out at all no matter how you carry it. It is a tight fit.
     
  20. thread starter macrumors demi-god

    WizardHunt

    Joined:
    May 11, 2007
    Location:
    Las Vegas, Nevada USA
    #20
    I will say this for now until I get my replacement, I was impressed with the design of the case, and how the clamcase allowed easy access to the iPad's charging port, volume controls and earphone jacks. They have plenty of space to gain access to these areas. It is not as heavy as I thought it would be either. It feels comfortable when holding it . I will do a full review maybe this weekend or early next week with pictures showing the positions it can go into and much more.

    Check back with me.
     
  21. thread starter macrumors demi-god

    WizardHunt

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    #21
    Here are some pictures for now, More to come later
     

    Attached Files:

  22. thread starter macrumors demi-god

    WizardHunt

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    #22
    And one more picture.
     

    Attached Files:

  23. macrumors regular

    Joined:
    Jun 9, 2010
    Location:
    Gatineau, Qc, Canada
    #23
    Well I have to say it does look different then the original renders, looking more with a mat finish then a high gloss black (from the pictures at least) which i dont know if is good or bad. Mat finish is nice as it covers dust and fingerprints but can sometimes leave some wear marks after repetitive contact of certain areas.

    Also, I was never sure or not weather the keyboard/base included additional battery storage for the ipad but from where the connector is placed I guess it doesnt.

    My questions are these. Was it supposed to have a better speaker system then the one in the ipad or was that a rumor?

    Do you think it would work with some form of protection on the back of the ipad?

    Are the switches for the keys on the keyboard standard or do they offer the nice satisfing click that mechanical switches offer?

    How heavy is the product?

    How sturdy is the hinge and how wide does it open?
     
  24. thread starter macrumors demi-god

    WizardHunt

    Joined:
    May 11, 2007
    Location:
    Las Vegas, Nevada USA
    #24
    Yes the finish is not glossy like in the Ads. . . it is a matte finish which does not show fingerprints at all. I personally like this. Otherwise you would be constantly wiping it to keep it shiny. I doubt it would wear that much in my opinion.

    There is no speaker system that I seen, as the iPad only snaps in and does not hook up electronically in order to boost the speaker system. It uses the iPad's speaker system, but I am not 100% sure since mine did arrive DOA. I can let you know next week when I get my replacement.

    There is no room for any protection like case to be fitted to the iPad then inserted inside the lid of the Clamcase. There is no need for that, as it is well protected inside this case. The iPad fits securely in the lid, does not wobble around or come loose at all. It is a very secure fit yet, it is easy to snap it out when you want to remove it from the case.

    The keyboard keys are silent, but you can tell they are built well, just like a laptop. There is no click, but there is a professional feel to the keys. I like it better than the other cases similar to Clamcase. I am not sure if it is water proof or not. I did not look at the keys that close before I returned it. Since mine was DOA, I could not test the keys 100% so if there is a audio click (which I doubt) I was not able to test that part.

    The Clamcase is a lot lighter than I expected. It is made of plastic but it seems a very good quality of Plastic, not cheaply made at all. This makes it light weight but at the same time it handles well. The hinge is sturdy and stays in any position you want. This is a very cool feature and one of it's biggest selling points as it makes it nice not to have another item having to prop it up. It can even fold under itself so you can use it as a tablet with it inside the clamcase. They recommend that you turn off the keyboard portion if you use it as tablet so you don't hit a key and affect your program or game.


    Hope this answers your questions and stay tuned for my review later next week along with more pictures of the Clamcase. Let me know what types of pictures you would like when I do the review, for example picture of tablet view, etc...
     
  25. macrumors regular

    Joined:
    Jun 9, 2010
    Location:
    Gatineau, Qc, Canada
    #25
    Thank you for taking the time to answer my questions but here are a few more.

    I do not have a case on the back of my ipad but i do have one of the protective films. Do you feel there would be enough room for a thin film on the back to fit inside?

    About the Hinges. How are they? Many laptops suffer from bad hinges and seeing as this is all plastic. do you see them lasting? Are they very thick and solid? and if you open the clamcase, how wide will the hinges bend back to achieve an angle?

    I thought clamcase was boasting onboard speakers to improve on the sound of the ipad, initially at least but it woudnt require a connector as the device connects via bluetooth I believe, but I could be wrong.

    Does the keyboard feature media keys and a number pad?

    What is the expected battery life of the device and how long does it take to charge?

    Can you charge your ipad with it on or do you need to remove it to charge?

    Do you see any issues removing and reinstalling your ipad in the device overtime?

    Does the clamcase leave any marks to the back of the ipad like some device that make contact, once you remove it?

    Thanks again for taking the time!
     

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