Somebody where I work bought one of those USB2 "Porsche" DVD burners from LaCie, and I was just trying to get it set up and working. The discs it came with were Windows-only, so I went to their site to see what I could download. There was a firmware update, some LightScribe software, etc. So I download everything and start installing. Everything's fine until I do the firmware update... and the underlying task it launches crashes immediately. The GUI app grinds away for a bit and then tells me that my firmware is updated. Ok... except it's not. In fact, the drive is basically a brick now--as soon as I power it on (connected to anything or not) the indicator light comes on and stays on, and it won't so much as twitch--even the eject button won't open the tray. System Profiler sees it under the USB tree, but doesn't know what kind of device it is and it doesn't even show up under Disc Burning. Re-running the LaCie firmware updater doesn't recognize it as a DVD drive. Tried all the obvious--restart, turn the drive off and let it sit, reinstall everything--no luck. Definitely screwy firmware. I've filed a support ticket, but it'll be next week before I get a response, and I'm wondering if there are any firmware restoration tricks I'm not thinking of. Were it a DIY thing I'd take it out of the case and try a Windows machine to reflash it, but I can't even figure out how to get the case open without destroying it, and I sure don't want to void my warranty now... Man, this is not my week for hardware. I should just stop messing with stuff before I break even more.